Coordinator - Employee Experience

Mayo Clinic • Rochester, MN

3d • $64,100 - $86,600 • Hybrid

About The Position

The Employee Experience Coordinator performs core, advanced, and complex operational, administrative, executive-support, and financial functions while supporting day-to-day employee experience business activities for the Department of Business Development (BD). The role uses strong interpersonal, communication, organizational, and project-management skills and handles substantial quantities of confidential business information while working under accuracy and time pressures. The coordinator anticipates issues, makes effective decisions, prioritizes deadlines, and works independently with minimal supervision.

The coordinator records, reviews, modifies, and updates department records, including information in the Mayo Clinic Ventures (MCV) proprietary intellectual-property database, to manage agreement, patent, and disclosure information. The role supports accounts receivable and payable activities and government intellectual-property reporting requirements. As a key member of the operations and administrative-support training, onboarding, offboarding, and supervisor team, the coordinator supports department supervisors and mentors colleagues through daily interactions. The position also creates and implements efficient operational workflows, provides exemplary customer service to internal and external BD clients, assists with executive administrative support as needed, and supports department events and employee-engagement activities.

This is a hybrid position. The employee must be located within 100 miles of the Rochester, Minnesota campus.

Requirements

• Bachelor's degree in business or a related field; alternatively, five or more years of experience in a technology transfer/commercialization or venture management environment and at least 1–2 years of post-secondary education may be considered.
• Strong analytical skills, attention to detail, independent decision-making, and problem-solving ability.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong interpersonal, communication, and organizational skills for interacting with personnel inside and outside the institution.
• Understanding of accounting and financial principles.
• Computer skills and understanding of relational database structure.
• Proficiency with Microsoft Outlook, PowerPoint, Excel, and Word.
• Ability to work effectively in a team setting.

Nice To Haves

• Sound understanding of the licensing and patenting process.
• Experience with the MCV proprietary intellectual-property management database.

Responsibilities

• Perform operational, administrative, executive-support, and financial functions for the Department of Business Development.
• Support day-to-day employee experience business activities.
• Record, review, modify, and update department records, including MCV proprietary intellectual-property database records concerning agreements, patents, and disclosures.
• Support accounts receivable and accounts payable activities.
• Meet government intellectual-property reporting requirements.
• Assess and oversee confidential business information.
• Anticipate issues, make decisions, prioritize tasks, and meet deadlines while working independently with minimal supervision.
• Support operations and administrative-support training, onboarding, and offboarding activities and the supervisor team.
• Support department supervisors and mentor colleagues through daily interactions.
• Create and implement more efficient department operational workflows.
• Provide customer service to internal and external Business Development clients through telephone, written, and personal contact.
• Provide executive administrative support to BD executive leadership as needed.
• Support department events and employee-engagement activities.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• Health Savings Account and Flexible Spending Account options for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level