Coordinator - Employee Experience
About The Position
The Employee Experience Coordinator performs core, advanced, and complex operational, administrative, executive support, and financial functions for day-to-day employee experience business activities supporting the Department of Business Development (BD). The role requires strong interpersonal, communication, organizational, and project management skills, along with the ability to work independently with minimal supervision while managing multiple duties accurately and under time pressure. The coordinator records, reviews, modifies, and updates department records, which may include Mayo Clinic Ventures’ proprietary intellectual property database for agreement, patent, and disclosure information. The position also supports accounts receivable and payable activities and government intellectual property reporting requirements, and handles large quantities of confidential business information. As a key member of the operations and administrative support team, the coordinator supports training, onboarding, offboarding, supervisors, and executive leadership; mentors colleagues through daily interactions; and helps create and implement efficient operational workflows. The role also provides customer service to internal and external clients and supports department events and employee engagement activities. This is a hybrid position, and the employee must be located within 100 miles of the Rochester, Minnesota campus.
Requirements
- Bachelor’s degree in business or a related field, or—in lieu of a bachelor’s degree—five or more years of experience in a technology transfer/commercialization or venture management environment and a minimum of 1–2 years of post-secondary education may be considered.
- Strong analytical skills and attention to detail.
- Ability to make independent decisions and solve problems.
- Ability to manage multiple tasks in a fast-paced environment.
- Strong interpersonal, communication, and organizational skills to interact with personnel inside and outside the institution.
- Understanding of accounting and financial principles.
- Computer skills, including familiarity with relational database structure and Microsoft Outlook, PowerPoint, Excel, and Word.
- Ability to work effectively in a team setting.
Nice To Haves
- Sound understanding of the licensing and patenting process.
- Experience with the Mayo Clinic Ventures proprietary intellectual property management database.
Responsibilities
- Record, review, modify, and update department records, including intellectual property agreement, patent, and disclosure information.
- Support accounts receivable and accounts payable activities.
- Meet government intellectual property reporting requirements.
- Assess and oversee large quantities of confidential business information.
- Prioritize work, anticipate issues, make effective decisions, and meet deadlines while performing multiple duties accurately under time pressure.
- Support operations and administrative activities for training, onboarding, offboarding, and supervisors.
- Provide support to department supervisors and mentor colleagues through daily interactions.
- Create and implement ways to improve operational workflow within the department.
- Provide customer service through telephone, written, and personal contact with internal and external Business Development clients.
- Provide executive administrative support to Business Development executive leadership as needed.
- Support department events and employee engagement activities.
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What This Job Offers
Job Type
Full-time
