People & Culture Generalist
About The Position
UnitedMasters is seeking a People & Culture Generalist to own daily employee support, HR systems, and employee lifecycle operations across UnitedMasters, Translation, and Shared Services. The role independently manages core People processes and programs, and uses AI and automation to improve how the organization works. The ideal candidate brings strong HR experience, sound judgment, and initiative in navigating shifting priorities and taking on broader responsibilities. The role is based in Brooklyn, NY, with four days in the office and one day remote. The Generalist serves as a first point of contact for employee and manager questions; owns onboarding, employee changes, and offboarding; administers HR systems and maintains accurate data; coordinates immigration documentation; maintains process guides and reports; and supports cross-functional HR projects and system implementations. UnitedMasters connects artists, brands, and fans through a music distribution platform that enables independent artists to distribute music while retaining ownership of their master recordings and royalties. The company also works with Translation, its in-house creative advertising agency. UnitedMasters, Inc. combines the UnitedMasters platform and Translation's creative services to connect independent artists and brands.
Requirements
- At least 4 years of progressive HR or People Operations experience, including independently managing employee support and core employee lifecycle processes.
- Experience administering an HRIS or People tools, maintaining accurate employee data, and improving operational workflows.
- Experience supporting People programs or HR projects, with demonstrated judgment in handling confidential and sensitive matters.
- Strong understanding of HR operations, employee lifecycle processes, and the connection between systems, data, and employee experience.
- Sound judgment and discretion, including the ability to resolve routine matters independently and escalate sensitive or complex issues appropriately.
- Strong organizational and coordination skills, including managing timelines, communicating with stakeholders, and keeping work on track.
- Practical understanding of AI tools and automation, including when human review is needed and how to protect sensitive employee information.
- Strong attention to detail, curiosity, and a service-oriented approach to solving employee and manager needs.
Nice To Haves
- Experience with ADP, Culture Amp, Lattice, Google Workspace, or comparable tools.
Responsibilities
- Serve as the first point of contact for day-to-day People questions, explain policies, resolve routine issues independently, and escalate matters when appropriate.
- Own employee onboarding, employee changes, and offboarding, including orientation, documentation, I-9 processing, system updates, and communications with employees, managers, IT, and other partners.
- Administer HRIS and People tools, including configuration, workflows, permissions, integrations, vendor coordination, and troubleshooting.
- Maintain accurate employee records and conduct regular data audits.
- Identify and implement practical uses of approved AI tools and automation in People operations, test outputs for accuracy, protect confidential information, and help teammates adopt effective practices.
- Coordinate visa sponsorships, renewals, and related documentation with employees, People leadership, and external immigration counsel; track deadlines and maintain organized records.
- Partner with People Business Partners on separation logistics, prepare approved documents, and ensure timely handoffs to IT, Facilities, and Payroll.
- Maintain process guides, employee resources, personnel files, and sensitive documentation; produce routine reports and identify data or process issues requiring action.
- Support HR projects and system implementations by coordinating tasks, testing workflows, maintaining documentation, and following through on assigned deliverables.
Benefits
- Company-sponsored medical plans
- Company-sponsored dental plans
- Company-sponsored vision plans
- 401(k) with company match
- Depending on the role and individual circumstances, additional compensation opportunities such as bonuses and stock options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
