People & Culture Generalist
About The Position
UnitedMasters is seeking a People & Culture Generalist to manage daily employee support, HR systems, and employee lifecycle operations across UnitedMasters, Translation, and Shared Services. The role independently manages core People processes and programs, and applies approved AI tools and automation to improve operations. It requires strong HR experience, sound judgment, initiative, and the ability to navigate shifting priorities and take on broader responsibilities. The position is based in Brooklyn, New York, with four days in the office and one remote day. The Generalist serves as a first point of contact for employee and manager questions, owns onboarding and offboarding processes, administers HR systems and employee data, coordinates immigration matters, and supports People projects and reporting. The role also maintains process guides and sensitive documentation, improves recurring workflows, and partners with People Business Partners, Payroll & Benefits, IT, Facilities, managers, employees, and external immigration counsel as needed.
Requirements
- At least 4 years of progressive HR or People Operations experience, including independently managing employee support and core employee lifecycle processes.
- Experience administering an HRIS or People tools, maintaining accurate employee data, and improving operational workflows.
- Experience supporting People programs or HR projects and demonstrated judgment in handling confidential and sensitive matters.
- Strong understanding of HR operations, employee lifecycle processes, and the relationship between systems, data, and employee experience.
- Sound judgment and discretion, including resolving routine matters independently and escalating sensitive or complex issues appropriately.
- Strong organizational and coordination skills, including managing timelines, communicating with stakeholders, and keeping work on track.
- Practical understanding of AI tools and automation, including knowing when human review is needed and how to protect sensitive employee information.
- Strong attention to detail, curiosity, and a service-oriented approach to employee and manager needs.
Nice To Haves
- Experience with ADP, Culture Amp, Lattice, Google Workspace, or comparable tools.
Responsibilities
- Serve as the first point of contact for day-to-day People questions, explain policies, resolve routine issues, and escalate sensitive or complex matters to appropriate partners.
- Manage onboarding, employee changes, and offboarding, including orientation, documentation, I-9 processing, system updates, and communications with employees, managers, IT, and other partners.
- Administer HRIS and People tools, including configuration, workflows, permissions, integrations, vendor coordination, and troubleshooting; maintain accurate employee records and conduct data audits.
- Identify and implement practical uses of approved AI tools and automation in People operations, test outputs for accuracy, protect confidential information, and support teammate adoption.
- Coordinate visa sponsorships, renewals, and related documentation with employees, People leadership, and external immigration counsel; track deadlines and maintain records.
- Partner with People Business Partners on separation logistics, prepare approved documents, and coordinate timely handoffs to IT, Facilities, and Payroll.
- Maintain process guides, employee resources, personnel files, and sensitive documentation; produce routine reports and identify data or process issues requiring action.
- Support HR projects and system implementations by coordinating tasks, testing workflows, maintaining documentation, and completing assigned deliverables.
Benefits
- Company-sponsored medical plans
- Company-sponsored dental plans
- Company-sponsored vision plans
- 401(k) with company match
- Depending on role and individual circumstances, additional compensation opportunities such as bonuses and stock options
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
