People Generalist

Support Center•Dallas, TX

About The Position

The People Generalist supports employees throughout the employee lifecycle and handles activities related to compliance, workers’ compensation, employee relations, engagement, and HRIS support. The role provides service and support to create positive employee experiences throughout employment at La La Land. The position serves as a first point of contact for employee and manager questions on HR topics, supports leaves of absence and payroll inquiries, maintains accurate and confidential employee records, and helps ensure compliance with employment requirements. It also supports performance management, employee concerns, HR projects, and coordination with Operations, Payroll, Benefits, and other departments. Duties may change or additional responsibilities may be assigned.

Requirements

Knowledge of employment legislation and regulations and HR principles and practices, including FLSA, HIPAA (written as HIPPA in the posting), FMLA, ACA, and COBRA.
Proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint, or related software.
Proficiency with HR information systems, including ADP and Paylocity.
Strong analytical skills, including the ability to collect information, conduct research, and resolve problems.
Attention to detail and diligence in assigned tasks.
Sound judgment, initiative, and decision-making ability.
Strong organizational, written, verbal, and interpersonal communication skills.
Ability to work independently and in a team environment.
Ability to manage multiple priorities in a dynamic environment and adapt to changing business needs.
Ability to manage tasks and time, meet deadlines, and balance long-term initiatives with day-to-day operational support.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive employee and business matters.
Ability to use data and metrics to inform talent strategies and support evidence-based decision-making.
High school diploma or equivalent required.
At least 2–3 years of experience in an HR Generalist role in a fast-paced, high-growth environment.

Nice To Haves

Bachelor’s degree or equivalent experience preferred.
HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP preferred but not required.
Experience in the restaurant or hospitality industry preferred.
Multi-state compliance knowledge preferred.

Responsibilities

Act as the first point of contact for employee and manager questions about onboarding, data changes, pay concerns, HR policies and procedures, Paylocity, and other HR topics.
Serve as a point of contact for workers’ compensation inquiries, support incident communications, and help coordinate claims and follow-up documentation.
Process and administer leaves of absence, including FMLA, CFRA, pregnancy disability leave, and other applicable leaves; maintain documentation, tracking, and communication.
Assist with payroll-related inquiries and discrepancies.
Assist in developing and implementing HR policies and procedures.
Listen to employee concerns, investigate as needed, and ensure issues are identified, documented, and addressed.
Maintain accurate employee records in Paylocity and organize HR documentation confidentially and in accordance with recordkeeping requirements.
Maintain HR compliance and prepare data for audits, EEO reporting, unemployment claims, verifications of employment, agency reporting, background checks, and related matters.
Support performance management by tracking review timelines, coordinating documentation, and assisting managers with performance improvement plans and corrective action documentation.
Collaborate with Operations, Payroll, Benefits, and other departments to support consistent application of HR policies and resolve employee concerns.
Support HR projects as needed and perform other duties as assigned.