People Generalist

CBRE Government & Defense Services•,

About The Position

The People Generalist provides day-to-day human resources support across multiple assigned accounts, ensuring consistent delivery of People operations, employee lifecycle processes, compliance activities, and employee services. The role partners with account leadership, People Business Partners, employees, and cross-functional teams to support onboarding, offboarding, employee relations, leave administration, HR transactions, payroll and benefits inquiries, workforce reporting, and People initiatives. The position maintains accurate employee records, supports HR policies and procedures, prepares operational reports, coordinates compliance activities, and assists with employee-related matters while promoting a positive employee experience and alignment with company policies and applicable employment regulations. It supports recurring People operations, reporting, audits, employee communications, and leave follow-up while responding to requests within established service expectations and compliance deadlines. Minimal travel may be required for in-person meetings or events.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field preferred; an equivalent combination of education and experience will be considered.
Two to five years of relevant HR or People Operations experience.
Working knowledge of HR operations, employee lifecycle processes, leave administration, employee relations, and employment-related compliance requirements.
Experience with HRIS platforms, preferably UKG, including employee data maintenance, transactions, reporting, and audits.
Familiarity with payroll processes, employee benefits, timekeeping systems, and pre-employment screening procedures.
Understanding of applicable federal, state, and local employment laws, HR policies, and confidentiality requirements.
Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint.
Strong analytical and mathematical skills, including interpreting workforce data, calculating percentages, and preparing accurate reports.
Excellent organizational, communication, problem-solving, and interpersonal skills, with the ability to manage multiple priorities and meet deadlines.
Ability to exercise sound judgment, maintain confidentiality, and communicate complex HR information clearly to employees and management.
Ability to collaborate across departments, work independently within established procedures, and provide consistent employee support.
Commitment to CBRE's RISE values and high standards of professionalism, accountability, and service delivery.
Ability to support multiple assigned accounts and adapt to changing operational priorities and business needs.

Nice To Haves

Bachelor's degree in Human Resources, Business Administration, or a related field.
Experience with UKG HRIS.

Responsibilities

Coordinate HR transactions related to onboarding, status changes, promotions, transfers, and terminations, ensuring documentation is accurate and processed on time.
Support onboarding and offboarding, including documentation, HR system updates, and coordination with Talent Acquisition, management, and internal teams.
Maintain and audit employee information in UKG and other HR systems, identify discrepancies, coordinate corrections, and follow up on outstanding actions.
Respond to employee and management inquiries about HR policies, payroll, benefits, timesheets, employee records, and People operations.
Provide guidance on company policies, procedures, and employment-related requirements, escalating complex matters to appropriate People teams.
Coordinate leave-of-absence processes, including employee communications, status tracking, documentation, and follow-up with employees and Business Services.
Conduct monthly check-ins with employees on leave, obtain updates, address questions, and communicate relevant information to stakeholders.
Prepare and distribute leave-related correspondence, including milestone notifications and follow-up letters.
Assist employees and managers with leave, benefits, accommodations, and return-to-work inquiries in coordination with appropriate People teams.
Support employee engagement activities, including birthday and service anniversary reporting, communications, and account-level initiatives.
Support compliance with company policies and applicable federal, state, and local employment laws, regulations, and reporting requirements.
Coordinate audit preparation, including employee file reviews, HR data validation, document retrieval, and discrepancy resolution.
Support employee relations matters by gathering documentation, assisting with preliminary fact-finding, and coordinating with People Business Partners and account leadership.
Assist with unemployment claims, pre-employment screening adjudication, background check inquiries, and other employment-related compliance processes.
Retrieve and submit employee records and supporting documentation for investigations, audits, and internal reviews while maintaining confidentiality.
Support accommodation requests and related employee processes in partnership with People Business Partners and designated stakeholders.
Prepare, analyze, and validate recurring People reports, including headcount, workforce metrics, employee status changes, leave activity, and account-level reporting.
Conduct monthly HR system audits, including UKG employee data reviews, and coordinate timely follow-up on corrections.
Prepare account-specific OSHA hours reporting and other applicable workforce or compliance reports.
Generate Learning and Development reports, identify overdue training, notify managers, and follow up to support completion.
Support engagement and pulse surveys, performance goals reporting, and workforce data analysis to identify trends and actionable insights.
Coordinate with Talent Acquisition and hiring managers on recruiting activities, candidate follow-up, pre-employment requirements, and hiring administration.
Support employee data maintenance initiatives, including emergency contact updates, self-identification surveys, and HR record accuracy.
Participate in People initiatives and special projects across assigned accounts, supporting process improvement, employee engagement, and operational efficiency.
Partner with People Business Partners, Business Services, Talent Acquisition, Payroll, Benefits, and account leadership to resolve employee inquiries and operational issues.
Assist with compensation-related data requests, workforce planning, and employee information analysis.
Identify opportunities to improve HR workflows, reporting accuracy, documentation practices, and service delivery.
Perform other duties and responsibilities as assigned.