People Generalist

Lalaland Support Center LLC•Dallas, TX

37m

About The Position

The People Generalist supports employees throughout the entire employment lifecycle and handles activities related to compliance, workers’ compensation, employee relations, engagement, and HRIS support. The role provides employees with service and support throughout their time at La La Land. It serves as a first point of contact for employees and managers on HR topics and collaborates with Operations, Payroll, Benefits, and other departments to apply HR policies consistently and resolve employee concerns. Duties may change, and additional responsibilities may be assigned.

Requirements

Knowledge of employment legislation and regulations and HR principles and practices, including FLSA, HIPPA, FMLA, ACA, and COBRA.
Proficiency with Microsoft Office Suite or related software.
Proficiency with HR information systems, including ADP and Paylocity.
Strong analytical skills, including the ability to collect information, research, and resolve problems.
Detail-oriented and diligent, with strong organizational, task-management, and time-management skills and the ability to meet deadlines.
Sound judgment, initiative, and the ability to make decisions.
Strong written, verbal, and interpersonal communication skills; able to communicate clearly and collaborate effectively.
Ability to work independently and in a team environment.
Resiliency and ability to manage multiple priorities in a dynamic environment.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive personnel and business matters.
Ability to use data and metrics to inform talent strategies and evidence-based decisions.
Ability to adapt quickly to changing business needs while balancing longer-term initiatives with day-to-day operational support.
High school diploma or equivalent required.
At least 2–3 years of experience in an HR Generalist role.

Nice To Haves

Bachelor’s degree or equivalent experience.
HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP.
Experience in a fast-paced, high-growth environment, preferably in the restaurant or hospitality industry.
Multi-state compliance knowledge.

Responsibilities

Act as the first point of contact for employee and manager questions about onboarding, data changes, pay concerns, HR policies and procedures, Paylocity, and other HR topics.
Serve as a contact for workers’ compensation inquiries, support incident communications, and help coordinate claims and follow-up documentation.
Process and administer leaves of absence, including FMLA, CFRA, pregnancy disability leave, and other applicable leaves; maintain required documentation, tracking, and communication.
Assist with resolving payroll-related inquiries and discrepancies.
Assist in developing and implementing HR policies and procedures.
Listen to employee concerns and investigate as needed; ensure issues are identified, documented, and addressed.
Maintain accurate employee records in Paylocity and keep HR documentation organized, confidential, and compliant with recordkeeping requirements.
Maintain HR compliance and prepare data for audits, EEO matters, unemployment claims, employment verifications, agency reporting, background checks, and related activities.
Support performance management, including tracking review timelines, coordinating documentation, and assisting managers with performance improvement plans and corrective action documentation.
Collaborate with Operations, Payroll, Benefits, and other departments to ensure consistent application of HR policies and effective resolution of employee concerns.
Support HR projects as needed and perform other duties as assigned.