Coordinator, People & Culture

fingerpaint
•Remote

About The Position

Fingerpaint is seeking a highly motivated, detail-oriented People & Culture Coordinator to support the operational work of its People & Culture function. The coordinator owns the accuracy, timeliness, and employee experience touchpoints of day-to-day P&C operations in a fast-moving, remote environment. The role coordinates employee lifecycle administration, maintains employee data and files, supports benefits administration and employee communications, and contributes to P&C projects and continuous improvement. It also includes hands-on participation in a Rippling HRIS implementation, including data migration, workflow and system configuration, and validation.

Requirements

  • 1–2 years of experience in a related role.
  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Ability to build relationships with employees at all levels.
  • Proficiency in Excel and HRIS systems beyond data entry.
  • Strong analytical and problem-solving abilities.
  • Highly detail-oriented and versatile, with the ability to thrive in a fast-moving, remote environment.
  • Ability to work independently and manage priorities.
  • Team-oriented and adaptable to change.
  • Solution-oriented approach, including identifying practical fixes and escalating issues with a recommended course of action.
  • Approachable, professional communication skills, including the ability to explain complex HR policies clearly.
  • Organizational and time-management skills to prioritize high-volume administrative work and meet lifecycle and compliance deadlines.
  • Initiative and proactivity in anticipating needs and surfacing issues and resolutions.
  • Strategic thinking, including the ability to connect P&C work to organizational goals and identify patterns in data and processes.

Nice To Haves

  • Experience with HRIS systems; Rippling experience is strongly preferred.

Responsibilities

  • Coordinate end-to-end onboarding and new-hire experience, including I-9 verification, system setup, first-week scheduling, check-ins, and document collection through the employee’s first 30 days.
  • Process employee status changes, including promotions, transfers, and separations, accurately and promptly.
  • Coordinate offboarding, including system access removal, final-pay routing, and COBRA and benefits notifications.
  • Maintain complete, accurate, and compliant employee files.
  • Maintain and update employee records, catching errors before they affect payroll or benefits.
  • Conduct proactive record audits and resolve discrepancies.
  • Generate standard reports on headcount, tenure, demographics, and time off, and respond accurately and promptly to ad hoc data requests.
  • Develop HRIS expertise and identify opportunities to improve system workflows.
  • Contribute to the Rippling HRIS implementation, including data migration, system and workflow configuration, and validation.
  • Provide Tier 1 support for employee benefits questions and escalate issues when appropriate.
  • Manage open-enrollment logistics, including communications, deadlines, vendor uploads, and post-enrollment audits.
  • Process qualifying life events within compliance windows.
  • Track and reconcile benefits invoices and flag discrepancies to the Benefits Manager or Finance.
  • Manage the HR inbox and provide Tier 1 support for general employee inquiries.
  • Support culture and engagement initiatives, including recognition programs, wellness initiatives, and annual engagement survey logistics.
  • Assist with communicating and distributing company HR policies and procedures.
  • Participate in assigned P&C projects and initiatives, applying a continuous-improvement mindset.
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