People and Culture Coordinator
About The Position
The People and Culture Coordinator provides essential HR and operational support to ensure the effective execution of people initiatives and compliance across the employee lifecycle. The role is a front-line representative of the HR function at the unit level, serving employees with professionalism and confidentiality. The coordinator supports employee relations, recruitment and onboarding, HR administration, training and data tasks, and employee experience and engagement. The role works with the People and Culture Manager or Generalist and collaborates with Talent Acquisition, payroll, benefits, HR systems teams, and other departments. HR team members are expected to uphold dnata’s Group HR Values and Global Values in their daily work.
Requirements
- At least 2 years of HR or administrative experience.
- Familiarity with HRIS systems, timekeeping tools, and Microsoft Office Suite.
- Strong attention to detail, organizational skills, and confidentiality.
- Must be able to complete dnata’s TTT and Master Training certification within 180 days of employment.
- Applicants must be legally authorized to work in the United States at the time of application and throughout employment without current or future sponsorship from dnata Catering USA.
Nice To Haves
- Associate’s degree in Human Resources, Business Administration, or a related field.
- HR internship or exposure to a union environment.
- Bilingual ability, such as English/Spanish or another language.
Responsibilities
- Support the People and Culture Manager or Generalist with preliminary investigations into infractions, and escalate complex employee relations matters to the appropriate employee relations manager when needed.
- Support corrective actions and maintain appropriate documentation with fairness and consistency.
- Support compliance with federal, state, and local employment laws, including union collective bargaining agreement requirements where applicable.
- Partner with Talent Acquisition to support local hiring and onboarding.
- Lead on-site orientation and support timely completion of new-hire documentation and training.
- Represent dnata at local recruitment events and job fairs.
- Coordinate and facilitate Day 1 orientation and training setup for new hires.
- Prepare onboarding materials, badges, uniforms, and system access in coordination with relevant departments.
- Collaborate with payroll, benefits, and HR systems teams to resolve issues and support timely, accurate processing of data submitted to payroll and shared services.
- Maintain employee records in digital and physical formats in compliance with company standards and legal requirements.
- Support accurate completion of new-hire paperwork, including I-9s, background checks, and benefits enrollment.
- Process HR transactions related to status changes, terminations, transfers, and attendance.
- Support offboarding, including final paycheck requests, asset returns, and exit logistics.
- Track and update training completion data, including safety, MLZ, and job-specific training.
- Assist with scheduling TTT, safety, and compliance training sessions.
- Run reports and provide administrative support for performance evaluation cycles and audit readiness.
- Support employee recognition and engagement activities, including service awards, surveys, and events.
- Serve as a resource for employees regarding HR processes, timekeeping, and policy navigation.
- Uphold dnata’s values through respectful communication and professional service.
Benefits
- Full-time employees are eligible for a 401(k) and healthcare benefits, including medical, dental, and vision.
- Complimentary breakfast, lunch, and dinner during the shift.
- Mentoring, volunteer, and professional development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
