PEO Implementation Consultant - GA - On Site

Distro•Duluth, GA

1d•Onsite

About The Position

The PEO Implementation Consultant is a subject matter expert in the relevant functional area and oversees implementation for new PEO clients. The role coordinates with cross-functional teams, ensures compliance with relevant regulations, and supports an exceptional client experience. The consultant leads clients through the full implementation process, understands their requirements, configures PEO solutions, and serves as their primary contact during implementation. The position also provides client training and guidance, troubleshoots technical and process-related issues, and stays current on industry trends, workflows, best practices, complex client situations, and benefit regulations. It contributes to improved implementation processes and practices across the organization. This is an onsite role in Georgia in an indoor office environment. The employee frequently sits and may occasionally stand, walk, or move about the office. The role requires extended stationary work, regular communication, computer use and repetitive hand and wrist motions. Occasional lifting or moving of objects weighing up to 20 pounds may be required. The work environment usually has moderate noise. The position is eligible for medical, dental, and vision coverage; a 401(k) with company match; paid time off, holidays, parental leave, and sick leave as required by applicable state law; life insurance; short- and long-term disability; an employee assistance program; flexible spending and health savings accounts; identity theft protection; critical illness, accident, cancer, and hospital protection; and legal and pet insurance. The posting lists compensation as $0–$0 per year.

Requirements

High school diploma/GED or an equivalent combination of experience, skills, and education is required.
At least 3 years of related work experience.
Proficiency in HR software and tools, specifically PrismHR.
Strong understanding of payroll and HR processes, regulations, and compliance requirements.
Proven experience in implementation, payroll, or a related field.
Experience managing multiple implementation projects simultaneously and meeting deadlines.
Knowledge of relevant federal and state regulations pertaining to benefit administration.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Excellent written and verbal communication and interpersonal skills, including the ability to establish rapport with clients and internal teams.
Problem-solving skills and the ability to analyze complex situations and provide effective solutions.
Strong attention to detail and analytical skills for data analysis and quality control assessments.
Ability to prioritize and reprioritize in response to changing business objectives and requirements, organize work, and balance workload according to task urgency.
Ability to remain calm under pressure and communicate professionally in escalated or emotionally turbulent situations.
Ability to assess the neatness, accuracy, and thoroughness of assigned work.
Ability to work effectively with others, build strong team dynamics, and foster cooperation.
Frequently sit; occasionally stand and walk; remain stationary 75–100% of the time; occasionally move about the building; constantly communicate with team members and employees; operate a computer and office productivity equipment; perform repetitive wrist, hand, or finger motions; maintain mental focus; use close vision and adjust focus; and occasionally move objects weighing up to 20 pounds.
Work in an indoor office environment with usually moderate noise.

Nice To Haves

Industry certification beneficial to the role, such as FPC, CPP, PHR, SHRM-CP, or PMP.

Responsibilities

Lead the implementation process for new PEO clients and ensure a seamless transition to the company's services.
Understand client requirements and configure PEO solutions to meet their needs.
Serve as the primary client contact during implementation, address concerns and questions, and provide guidance on system configuration and best practices.
Train and guide clients in using the PEO system to support a smooth transition and user adoption.
Troubleshoot and resolve technical or process-related implementation issues.
Collaborate with Sales, Client Relations, Payroll, and other cross-functional teams.
Stay current on industry trends, best practices, workflows, processes, complex client situations, and benefit regulations as a subject matter expert.
Identify opportunities to improve efficiency and processes in benefit implementations.
Contribute to improvements in implementation methodologies, tools, and templates.
Collaborate with peers and leadership to promote consistent and aligned implementation practices.
Attend webinars, seminars, and other training.
Perform other duties and ad hoc projects as assigned.

Benefits

Medical, dental, and vision coverage
401(k) with company match
Paid time off, holidays, parental leave, and sick leave as required by applicable state law
Life insurance
Short-term disability
Long-term disability
Employee assistance program (EAP)
Flexible spending account (FSA)
Health savings account (HSA)
Identity theft protection
Critical illness, accident, cancer, and hospital protection
Legal insurance
Pet insurance