Pediatric Front Desk Coordinator

Guardian Dentistry Partners•Gaithersburg, MD
•$24 - $27

About The Position

Quince Orchard Dental Care is seeking a dynamic, experienced Pediatric Front Desk Coordinator to join its fast-growing team. This office professional serves as the front desk receptionist, welcoming patients and creating a positive patient experience while they wait to see the dentist or hygienist. The role also manages phone calls and schedules appointments for doctors and hygienists. The office is fast-paced and requires multitasking. The employer describes its workplace as safe and welcoming and offers benefits and vacation time. Schedule: Monday–Thursday, 8:30 a.m.–5:00 p.m.; Friday, 7:30 a.m.–3:00 p.m.; and one Saturday per month. The guaranteed hourly rate is $24–$27. Benefits are offered to employees working 30 hours or more.

Requirements

  • 2–3 years of experience preferred.
  • Outstanding professionalism, high moral standards, and a self-motivated work ethic.
  • Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
  • A driven personality and commitment to striving for excellence in the profession and providing the best care for patients.

Nice To Haves

  • Associate degree preferred.
  • 2–3 years of experience preferred.

Responsibilities

  • Complete daily insurance verifications for all scheduled patients.
  • Greet patients by first name in a friendly manner and assist them throughout their office visit.
  • Provide friendly service to people entering the office or calling by phone.
  • Confirm all future appointments.
  • Assist patients with billing questions.
  • Submit insurance claims with proper attachments and narratives.
  • Follow up with unscheduled recare and treatment appointments.
  • Answer and manage phone calls.
  • Schedule patient appointments for doctors and hygienists.

Benefits

  • Guaranteed hourly rate of $24–$27.
  • Paid vacation.
  • Paid holidays.
  • 401(k) program with matching contributions.
  • Competitive health, dental, and vision plans for employees working 30 hours or more.
  • Life insurance for employees working 30 hours or more.
  • Disability insurance for employees working 30 hours or more.
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