Pediatric Dental Office Manager – $90K–$150K + Bonuses

Diamond Braces•New York, NY

2d•Onsite

About The Position

Kidco is hiring an experienced Pediatric Dental Office Manager to lead and grow pediatric dental operations across assigned Brooklyn locations. The manager oversees daily office operations, employees, patient scheduling and experience, pediatric dental and orthodontic insurance billing, and financial and operational performance. The role involves working directly with doctors and clinical teams and traveling between offices as needed. It is a full-time, on-site position with a schedule based on office operations, including some Saturdays when required; it is not remote or hybrid. This is not an entry-level management position. Kidco seeks someone with hands-on pediatric dental management experience who understands orthodontic operations and dental billing and can manage multiple offices. The position offers long-term career growth, with opportunities to assume greater operational responsibility, oversee additional locations, and advance into senior leadership. Exceptional long-term performers may be considered for future partnership opportunities, subject to business needs, demonstrated performance, eligibility, and a separate written agreement.

Requirements

At least 3 years of pediatric dental office management experience.
Strong, hands-on experience in pediatric dentistry.
Working knowledge of orthodontic treatment and office operations.
Excellent understanding of dental insurance billing and collections.
Experience with Medicaid and commercial dental insurance.
Experience managing employees, schedules, and office performance.
Strong financial and operational management skills.
Comfort working directly with doctors.
Ability to travel between Brooklyn offices.
Strong leadership, communication, and problem-solving skills.
Experience with dental practice management software.
Real dental management experience; general office management or front desk experience alone is not sufficient.

Nice To Haves

Long-term performers may be considered for future partnership opportunities, subject to business needs, demonstrated performance, eligibility, and a separate written agreement.

Responsibilities

Manage daily operations across assigned Brooklyn locations.
Travel between offices alongside the doctor as needed.
Lead, train, and hold office employees accountable.
Manage patient scheduling, appointment flow, and office productivity.
Oversee pediatric dental and orthodontic insurance billing.
Supervise Medicaid and commercial insurance claims, denials, appeals, and collections.
Manage insurance verification, authorizations, and outstanding accounts.
Monitor production, collections, payroll, and operating expenses.
Coordinate with pediatric dentists, orthodontists, and clinical teams.
Resolve patient and parent concerns professionally.
Review financial and operational reports.
Improve office performance, patient experience, and profitability.