Dental Office Manager - (Pediatric / Ortho Experience Preferred)

PDS Management Services, LLC•Village of Valley Stream, NY

2d•$90,000 - $110,000•Onsite

About The Position

Pediatric Dentistry of Valley Stream is hiring a Dental Office Manager to lead the daily operations of its pediatric and orthodontic practice. The practice serves patients from infancy through adolescence and aims to provide a fun, positive experience for children and families. This is a full-time, on-site leadership position focused on building a high-performing team, providing exceptional patient experiences, and ensuring operational excellence. The role offers a base salary of $90,000–$110,000 per year, recurring performance bonuses, and a $3,500 sign-on bonus.

Requirements

At least 4 years of dental experience.
At least 2 years of dental leadership or office management experience.
Strong understanding of dental insurance, billing, scheduling, and treatment coordination.
Experience with Dentrix or similar practice management software.
Excellent communication, leadership, and organizational skills.
High school diploma or equivalent.
Must be able to commute to Valley Stream, New York.

Nice To Haves

Pediatric dental experience.
Orthodontic experience.
College degree or advanced certifications.

Responsibilities

Manage daily front- and back-office operations.
Lead and support staff using a servant-leadership approach.
Oversee scheduling, billing, daily closeouts, and clinical flow.
Ensure compliance with HIPAA, OSHA, and pediatric dental standards.
Track and analyze production, collections, payroll, and expense KPIs.
Handle escalated patient concerns professionally and empathetically.
Train staff on new systems, policies, and performance goals.
Motivate staff through recognition, coaching, and performance development.
Supervise insurance verification, benefit reviews, and patient financing.
Collaborate with HR on staff development, coaching, and performance feedback.
Support patient satisfaction, employee engagement and retention, production and collection goals, efficient scheduling and provider utilization, and ongoing operational improvement.