PCP/Endo Business Specialist-Hagerstown, MD

Boehringer Ingelheim • Hagerstown, MD

4d

About The Position

The PCP/Endo Business Specialist develops and implements plans to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products in alignment with commercial leadership direction and company policies. The specialist conducts business with targeted healthcare providers and community hospitals, and may also work with teaching, federal, and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks.

The role combines pharmaceutical product promotion, customer relationship development, territory planning, payer and formulary engagement, speaker-program management, and collaboration with internal and external customer-facing teams. The specialist is expected to deliver accurate, compliant product and disease information through in-person and remote engagements, meet sales-training and administrative requirements, and conduct all business in accordance with applicable regulations and company policies.

The position requires at least 40 hours per week, with morning and evening flexibility to accommodate physician schedules and evening speaker programs. It involves daily travel throughout the assigned territory, occasional overnight travel, and a self-directed work environment. The job also has physical requirements that include walking, stairs, bending, reaching overhead, and intermittent repetitive lifting of up to 40 pounds.

Requirements

• A minimum of two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent; the executive-level requirements specify a minimum of five years.
• History of successful performance.
• Meets expectations for the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, which may include overnight travel.
• Reside in the territory or be willing to relocate; exceptions require senior sales leadership approval.
• Valid driver's license and acceptable driving record.
• Authorization and ability to drive a company-leased vehicle or authorized rental vehicle.
• Ability to learn and retain complex material, pass tests on product and disease-related knowledge, and present information to physicians clearly, effectively, accurately, and in compliance with regulatory requirements.
• Ability to work with diverse groups, medical practitioners, and business partners, and manage stress and conflict in a competitive environment.
• Ability to meet the physical demands of the position, including daily territory travel, walking, climbing stairs, bending, reaching overhead, and intermittent repetitive lifting of up to 40 pounds.
• Ability to meet the state motor vehicle vision requirement and work with internal and external customers in new environments and adverse conditions.
• At least 40 hours per week, with morning and evening flexibility as necessary to meet physician schedules and coordinate evening speaker programs.
• Ability to function in a self-directed work environment and conduct remote customer engagements and compliant sales presentations.
• Eligibility and authorization under applicable U.S. export laws to be employed by the company and receive technology required for the position.
• A bachelor's degree from an accredited institution is preferred.
• Diabetes therapeutic-area experience is preferred.

Nice To Haves

• Bachelor's degree from an accredited institution.
• Experience in the diabetes therapeutic area.

Responsibilities

• Develop and implement a territory plan to maximize net sales of BIPI and co-promoted diabetes products in alignment with commercial leadership direction and company guidelines.
• Use product knowledge and selling skills to influence targeted healthcare professionals to support promoted diabetes products and execute brand strategies and marketing messages.
• Coordinate and maintain effective communication and cooperation with co-promotion partners and BIPI employees.
• Prepare pre-call plans, tailor discussions to customer needs, develop customer networks, follow up accurately and promptly, and build trusted relationships.
• Engage healthcare providers through personal and non-personal channels based on customer preferences, using appropriate sales-training techniques to support customer decision-making.
• Identify top customer plans and discuss payer environments, copays, and formulary access; work with Managed Care Area Managers and extended teams to build and sustain product support on managed-care formularies.
• Deliver the continuation-of-care model, including discharge protocols, treatment algorithms, and disease management.
• Analyze territory and market information to optimize business plans and customer calls, monitor local market conditions, and adjust implementation plans as needed.
• Plan and optimize allocation of samples, copay cards, speaker-program funds, and in-office meal funds; use analysis tools to plan activity, monitor resource utilization, and maintain account and customer records.
• Complete administrative responsibilities and all required sales training.
• Identify thought leaders, innovators, and advocates; work with trained speakers, provide program feedback and follow-up, build advocate and customer networks, and manage programs and budgets within standards.
• Collaborate with customer-facing roles, including account and medical teams, to meet customer needs and deliver net sales objectives, including as account ownership transitions to account-based approaches.
• Conduct company business in compliance with applicable regulations and company policies, promptly report observed violations, and maintain high ethical and professional standards.
• Travel throughout the territory to visit offices, hospitals, and clinics, and attend periodic overnight training and meetings.
• Conduct remote customer engagements and deliver clear, compliant presentations using video conferencing, phone, and digital media.

Benefits

• Competitive compensation and benefit programs.
• Support for a healthy working environment, meaningful work, mobility, networking, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level