PCP/Endo Business Specialist - Puget Sound, WA

Boehringer Ingelheim•Tacoma, WA
•$117,800 - $192,000

About The Position

The PCP/Endo Business Specialist develops and implements plans to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products, consistent with commercial leadership direction and company guidelines, policies, and directives. The role conducts business with targeted healthcare providers and community hospitals and may also support teaching hospitals, federal and military hospitals, managed healthcare facilities, group purchasing organizations, integrated delivery networks, and other organizations. The specialist uses product knowledge and selling skills to influence healthcare professionals, execute brand strategies, and deliver sales and marketing messages. The role builds customer relationships, conducts needs-based discussions, engages customers through personal and non-personal channels, supports formulary access and continuation-of-care initiatives, and coordinates with managed care colleagues, co-promotion partners, and other customer-facing teams. The position analyzes territory and market information, plans customer calls and resource allocation, develops speakers and advocates, and manages programs and budgets. It also requires compliance with applicable regulations and company policies, effective remote customer engagement, and the ability to travel throughout the territory, including periodic overnight travel. The posting also describes an Executive PCP/Endo Business Specialist level with higher experience and salary ranges.

Requirements

  • For the PCP/Endo Business Specialist level: at least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
  • For the Executive PCP/Endo Business Specialist level: at least five years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
  • Bachelor's degree from an accredited institution is preferred.
  • History of successful performance and meeting the key competencies required for the role.
  • Proficiency in Excel, Word, Outlook, and database applications.
  • Ability to travel, potentially including overnight travel.
  • Should reside in the territory or be willing to relocate; exceptions require senior sales leadership approval.
  • Valid driver's license and acceptable driving record.
  • Authorization and ability to drive a company-leased vehicle or authorized rental vehicle.
  • Ability to work at least 40 hours per week, with morning and evening flexibility as needed to meet physician schedules and coordinate evening speaker programs.
  • Ability to function in a self-directed work environment.
  • Ability to learn and retain complex material, pass tests on product and disease-related knowledge, and accurately deliver information verbally to physicians in compliance with regulatory requirements.
  • Ability to work with diverse groups, interact with medical practitioners and business partners, and manage stress and conflict in a competitive environment.
  • Must meet the state motor vehicle vision requirement and be comfortable working with internal and external customers in new environments and adverse conditions.
  • Must be eligible and authorized under U.S. Export Laws to be employed by the company and to receive technology required or made accessible in the role.

Nice To Haves

  • Experience in the diabetes therapeutic area.
  • Bachelor's degree from an accredited institution.

Responsibilities

  • Develop and implement plans to maximize net sales of BIPI and co-promoted diabetes products in alignment with commercial leadership direction and company policies.
  • Use product knowledge and selling skills to influence targeted healthcare professionals to support promoted diabetes products and execute brand strategies.
  • Establish and maintain communication, cooperation, and coordination with co-promotion partners and BIPI employees.
  • Prepare pre-call plans, build customer discussions around needs and opportunities, develop customer networks, and conduct timely follow-up.
  • Engage healthcare providers through personal and non-personal channels according to customer preferences, using appropriate sales training techniques.
  • Identify payer plans and discuss payer environments, co-pays, and formulary access with customers.
  • Work with Managed Care Area Managers and extended teams to generate and sustain product support on managed care organization formularies and to implement continuation-of-care models.
  • Analyze territory information and local market conditions to optimize business plans, customer calls, and resource allocation.
  • Plan and monitor use of samples, co-pay cards, speaker-program funds, and in-office meal funds; adjust implementation plans as needed.
  • Use analysis tools to plan activity, report and monitor resource use, and maintain account and customer records; complete administrative duties and sales training.
  • Identify thought leaders, innovators, and advocates; work with trained speakers, provide feedback, build networks, and develop speaker and thought-leader plans.
  • Manage programs and budgets within standards.
  • Collaborate with account teams, medical teams, and other customer-facing roles to meet customer needs and achieve net sales objectives, including during account-ownership transitions.
  • Conduct business in compliance with applicable regulations and company policies, report observed violations to management, and maintain high ethical and professional standards.
  • Engage customers remotely using video conferencing, phone, and digital media, and deliver clear, compliant sales presentations.

Benefits

  • Competitive compensation and benefit programs.
  • The position may be eligible for a role-specific discretionary bonus.
  • The position may be eligible for relocation assistance and/or other compensation elements.
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