PCP/Endo Business Specialist - Patchogue, NY

Boehringer Ingelheim•Patchogue, NY
•$117,800 - $192,000

About The Position

The PCP/Endo Business Specialist develops and implements plans to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products, in alignment with commercial leadership direction and company guidelines, policies, and directives. The role engages targeted healthcare providers and community hospitals, and may also support teaching, federal, and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks. The specialist uses product knowledge and selling skills to influence healthcare professionals, execute brand strategies, build customer relationships, and coordinate engagement through personal and non-personal channels. The role involves analyzing territory and market information, managing resources and speaker programs, working with managed-care and cross-functional teams, and completing sales training and administrative responsibilities. All business must be conducted in compliance with applicable regulations and company policies, with high ethical and professional standards. This position involves extensive daily travel within the territory, visits to offices, hospitals, and clinics, and periodic overnight travel. It requires at least 40 hours per week, morning and evening flexibility, and a self-directed work style. The specialist must also be able to engage customers remotely and deliver clear, compliant presentations using video, phone, and digital media. Physical demands include walking, stairs, bending, reaching overhead, and intermittent repetitive lifting up to 40 pounds. Employment and access to company technology require eligibility and authorization under applicable U.S. export laws.

Requirements

  • At least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent experience.
  • History of successful performance.
  • Meets expectations for the key competencies required for the role.
  • Proficiency in Excel, Word, Outlook, and database applications.
  • Ability to travel, which may include overnight travel.
  • Reside in the territory geography or be willing to relocate, subject to exceptions granted by senior sales leadership.
  • Valid driver's license and acceptable driving record.
  • Authorization and ability to drive a company-leased or authorized rental vehicle.
  • Ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge, and deliver clear, effective, accurate, and compliant verbal content to physicians.
  • Ability to work with diverse groups, interact with medical practitioners and business partners, and manage stress and conflict in a competitive environment.
  • Ability to meet the physical demands of daily territory travel, including walking, climbing stairs, bending, reaching overhead, and intermittent repetitive lifting up to 40 pounds.
  • Ability to pass state motor vehicle vision requirements and work with internal and external customers in new environments and adverse conditions.
  • At least 40 hours per week, with morning and evening flexibility as needed to accommodate physician schedules and evening speaker programs; ability to work in a self-directed environment.
  • Proficiency in remote customer engagement and delivery of compliant sales presentations through video conferencing, phone, and digital media.
  • Eligibility and authorization under applicable U.S. Export Laws to be employed by the company and receive technology required or made accessible for the role.

Nice To Haves

  • Bachelor's degree from an accredited institution preferred.
  • Experience in the diabetes therapeutic area preferred.

Responsibilities

  • Develop and implement plans to maximize net sales of BIPI and co-promoted diabetes products in alignment with commercial leadership direction and company policies.
  • Use product knowledge and selling skills to influence targeted healthcare professionals to support BIPI-promoted diabetes products and deliver brand strategies and marketing messages appropriately.
  • Complete pre-call planning, tailor discussions to customer needs, maintain follow-up, build trust and customer networks, and use appropriate sales-training techniques to facilitate customer decisions.
  • Coordinate customer engagement through personal and non-personal channels according to customer preferences, including remote video, phone, and digital engagements.
  • Discuss payer environments, co-pays, and formulary access with customers; work with Managed Care Area Managers and extended teams to support product access and pull through managed-care decisions.
  • Deliver the continuation-of-care model, including discharge protocols, treatment algorithms, and disease management.
  • Analyze territory and market information to optimize business plans and customer calls, monitor local market changes, and adjust implementation plans and resource allocation.
  • Plan and monitor the use of samples, co-pay cards, speaker-program funds, and in-office meal funds; use analysis tools to track activity and resource utilization and maintain account and customer records.
  • Identify thought leaders, innovators, advocates, and trained speakers; build advocate and customer networks; provide speaker and attendee feedback; and manage programs and budgets within standards.
  • Collaborate with account teams, medical teams, co-promotion partners, and other customer-facing colleagues to meet customer needs and net sales objectives, including during account ownership transitions.
  • Complete administrative responsibilities and all required sales training.
  • Conduct company business in compliance with applicable regulations and company policies, promptly report observed violations, and maintain high ethical and professional standards.

Benefits

  • The company describes competitive compensation and benefit programs and refers applicants to an external benefits overview.
  • The position may be eligible for a role-specific discretionary bonus, relocation, and/or other compensation elements.
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