PCP/Endo Business Specialist - Puget Sound, WA

Boehringer Ingelheim • Tacoma, WA

5d

About The Position

The PCP/Endo Business Specialist develops and implements a plan to maximize net sales of Boehringer Ingelheim Pharmaceuticals, Inc. (BIPI) and co-promoted diabetes products, consistent with commercial leadership direction and company guidelines, policies, and directives. The role conducts business with targeted healthcare providers and community hospitals, and may also support teaching hospitals, federal and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks.

The position uses product knowledge and selling skills to influence healthcare professionals, execute brand strategies, coordinate customer engagement across personal and non-personal channels, and build customer relationships. It works with co-promotion partners, BIPI colleagues, managed care teams, account teams, medical teams, trained speakers, advocates, and thought leaders to support product use, payer access, formulary decisions, and territory sales objectives. The specialist analyzes territory and market information, allocates resources, manages programs and budgets, and maintains records and administrative responsibilities in accordance with company policies and applicable regulations.

The role requires at least 40 hours per week, self-directed work, and morning and evening flexibility to accommodate physician schedules and evening speaker programs. It involves daily travel throughout the territory, periodic overnight travel, in-person customer visits, and remote engagement and compliant presentations using video, phone, and digital media. Candidates should reside in the territory or be willing to relocate, and must be authorized and eligible for employment and access to company technology under applicable U.S. export laws.

Requirements

• For the PCP/Endo Business Specialist level: at least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• For the Executive PCP/Endo Business Specialist level: at least five years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• Bachelor's degree from an accredited institution is preferred.
• History of successful performance and meeting expectations for the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, which may include overnight travel.
• Reside in the territory or be willing to relocate, subject to exceptions granted by senior sales leadership.
• Valid driver's license and acceptable driving record.
• Authorization and ability to drive a company-leased vehicle or authorized rental vehicle.
• Ability to learn and retain complex material, pass tests on product and disease-related knowledge, and communicate accurate information clearly to physicians in compliance with regulatory requirements.
• Ability to work with diverse groups, medical practitioners, and business partners, and manage stress and conflict in a competitive environment.
• Ability to work independently in a self-directed environment and maintain morning and evening flexibility as needed.
• Proficiency in remote customer engagement via video conferencing and other digital channels.
• Pass the state motor vehicle vision requirement.
• Eligibility and authorization under applicable U.S. Export Laws to be employed by the company and receive technology required or made accessible for the position.
• Ability to perform the described physical activities, including daily territory travel, walking, climbing stairs, bending, reaching overhead, and intermittent repetitive lifting up to 40 pounds.

Nice To Haves

• Experience in the diabetes therapeutic area.

Responsibilities

• Develop and implement a territory plan to maximize net sales of BIPI and co-promoted diabetes products, aligned with commercial leadership direction and company policies.
• Use product knowledge and selling skills to influence targeted healthcare professionals to support the use of promoted diabetes products.
• Execute brand strategies and deliver company sales and marketing messages appropriately to customers.
• Coordinate and maintain effective communication with co-promotion partners and BIPI employees.
• Prepare pre-call plans, tailor discussions to customer needs, conduct timely follow-ups, and build trusted customer relationships.
• Engage healthcare providers through personal and non-personal channels according to customer preferences.
• Discuss payer environments, copays, formulary access, and customer plans; work with Managed Care Area Managers and extended teams to support products on managed-care formularies and pull through payer decisions.
• Support continuation-of-care models, including discharge protocols, treatment algorithms, and disease management.
• Analyze territory data and local market conditions to optimize business plans, customer calls, and resource allocation.
• Manage resources such as samples, copay cards, speaker-program funds, and in-office meal funds; adjust implementation plans and pursue opportunities aligned with territory and brand tactics.
• Use analysis tools to plan activity, report and monitor resource use, and maintain account and customer records.
• Complete administrative duties and all required sales training.
• Identify thought leaders, innovators, and advocates; develop speakers and thought leaders; work with trained speakers on diabetes topics and products; and provide follow-up to speakers and attendees.
• Manage programs and budgets within standards and build networks among advocates and customer groups.
• Collaborate with customer-facing colleagues, including account and medical teams, to meet customer needs and deliver net sales objectives; support account transitions from traditional to account-based ownership.
• Conduct all company business in compliance with applicable regulations and company policies, promptly report observed violations, and maintain high ethical and professional standards.
• Deliver clear and compliant remote sales presentations using video, phone, and digital media, and build relationships that support live and virtual engagement.

Benefits

• Competitive compensation and benefit programs.
• The position may be eligible for a role-specific discretionary bonus, relocation, and/or other compensation elements.
• The company describes support for a healthy working environment, meaningful work, mobility, networking, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level