PCP/Endo Business Specialist - East Los Angeles, CA

Boehringer Ingelheim • Los Angeles, CA

7d • $117,800 - $176,600

About The Position

The PCP/Endo Business Specialist develops and implements a territory business plan to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products, following commercial leadership direction and company guidelines. The role engages targeted healthcare providers and community hospitals, and may also support teaching, federal, and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks.

The specialist uses product knowledge and selling skills to influence healthcare professionals, execute brand strategies, coordinate customer engagement through preferred personal and digital channels, and build trusted customer relationships. The role assesses territory and payer conditions, works with managed care partners to support formulary access, and coordinates resources and programs to meet territory and brand objectives. It also collaborates with internal teams, co-promotion partners, speakers, advocates, and thought leaders while complying with applicable regulations and company policies.

The position involves daily travel throughout the territory, visits to offices, hospitals, and clinics, and periodic overnight travel. It requires at least 40 hours per week, with morning and evening flexibility as needed for physician schedules and speaker programs. The specialist must be comfortable working independently, engaging customers remotely, and delivering clear, compliant product presentations in person and through video, phone, and digital media. Physical demands include walking, stairs, bending, reaching overhead, and intermittent repetitive lifting of up to 40 pounds.

Candidates must be eligible and authorized under applicable U.S. Export Laws to work for the company and receive any technology required for the role. The posting provides a base salary range of $117,800K to $176,600K for the PCP/Endo Business Specialist; the position may also be eligible for a role-specific discretionary bonus, relocation, and/or other compensation elements. A separate range is listed for the Executive PCP/Endo Business Specialist.

Requirements

• For the standard PCP/Endo Business Specialist level: at least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• For the external PCP/Endo Business Specialist requirements: at least five years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• Bachelor's degree from an accredited institution is preferred.
• History of successful performance and meeting expectations for the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, which may include overnight travel.
• Reside in the territory or be willing to relocate, subject to exceptions granted by senior sales leadership.
• Valid driver's license and acceptable driving record; ability and authorization to drive a company-leased or authorized rental vehicle.
• Ability to learn and retain complex material, pass product- and disease-related knowledge tests, and deliver clear, effective, accurate, and compliant verbal presentations to physicians.
• Ability to work at least 40 hours per week, with morning and evening flexibility as needed, and function in a self-directed work environment.
• Proficiency in remote customer engagement using video conferencing and the ability to deliver compliant presentations through video, phone, and digital media.
• Ability to work with diverse groups, interact with medical practitioners and business partners, and manage stress and conflict in a competitive environment.
• Comfort working with internal and external customers in new environments and adverse conditions.
• Ability to pass the state motor vehicle vision requirement.
• Ability to meet the role's physical demands, including daily territory travel, walking, stairs, bending, overhead reaching, and intermittent repetitive lifting up to 40 pounds.
• Eligibility and authorization under applicable U.S. Export Laws to be employed by the company and receive technology required for the position.

Nice To Haves

• Experience in the diabetes therapeutic area.

Responsibilities

• Develop and implement a territory plan to maximize net sales of BIPI and co-promoted diabetes products in accordance with commercial direction, guidelines, policies, and directives.
• Use product knowledge and selling skills to influence targeted healthcare professionals to support the use of promoted diabetes products.
• Execute brand strategies and deliver company sales and marketing messages appropriately to customers.
• Coordinate and maintain effective communication with co-promotion partners and BIPI employees.
• Prepare pre-call plans, identify customer needs and opportunities, build customer networks, and follow up accurately and promptly.
• Build customer trust and use BIPI sales training techniques to facilitate customer decision-making.
• Engage healthcare providers through personal and non-personal channels according to customer preferences, including remote channels.
• Discuss payer environments, copays, and formulary access with customers; work with Managed Care Area Managers and extended teams to support products on MCO formularies and pull through MCO decisions.
• Deliver the continuation-of-care model, including discharge protocols, treatment algorithms, and disease management.
• Analyze territory information and local market conditions to optimize business plans and customer calls.
• Plan and adjust allocation of samples, copay cards, speaker-program funds, and in-office meal funds; leverage opportunities aligned with territory and brand tactics.
• Use supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records.
• Complete administrative responsibilities and required sales training.
• Identify thought leaders, innovators, advocates, and trained speakers; develop speakers and thought leaders, support programs, and provide follow-up to speakers and attendees.
• Manage speaker programs and budgets within applicable standards.
• Collaborate with customer-facing roles, including account and medical teams, to meet customer needs and net sales objectives; support transitions to account-based ownership.
• Conduct company business in compliance with applicable regulations and company policies, promptly report observed violations, and maintain high ethical and professional standards.

Benefits

• Competitive compensation and benefit programs.
• The position may be eligible for a role-specific discretionary bonus, relocation, and/or other compensation elements.
• The company describes support for a healthy working environment, meaningful work, mobility, networking, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level