PCP/Endo Business Specialist-Greensboro, NC

Boehringer Ingelheim • Greensboro, NC

4d

About The Position

The PCP/Endo Business Specialist develops and implements plans to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products, consistent with commercial leadership direction and company guidelines, policies, and directives. The specialist works with targeted healthcare providers and community hospitals and may also support teaching hospitals, federal and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks.

The role uses product knowledge and selling skills to influence healthcare professionals, communicate brand strategies, develop customer relationships, coordinate customer engagement across personal and non-personal channels, and support payer access and continuation-of-care initiatives. The specialist analyzes territory and market information, plans customer calls and resource use, develops speakers and advocates, coordinates with co-promotion partners and other customer-facing teams, manages programs and budgets, and completes required administrative and sales training activities. All business must be conducted in compliance with applicable regulations and company policies, with observed violations reported promptly.

The position involves daily travel throughout the territory, including visits to offices, hospitals, and clinics, and may include periodic overnight travel. It requires at least 40 hours per week, with morning and evening flexibility to accommodate physician schedules and speaker programs. The specialist must be able to conduct in-person and remote customer engagements and deliver clear, accurate, compliant product presentations. Physical activities include walking, stairs, bending, reaching overhead, and intermittent repetitive lifting up to 40 pounds. The employee must be eligible and authorized under applicable U.S. Export Laws to work for the company and receive required technology.

Requirements

• For the standard PCP/Endo Business Specialist level, at least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• For the Executive PCP/Endo Business Specialist level, at least five years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• History of successful performance.
• Meet the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, which may include overnight travel.
• Reside within the territory or be willing to relocate; exceptions are subject to senior sales leadership approval.
• Valid driver's license and acceptable driving record.
• Authorization and ability to drive a company-leased vehicle or authorized rental vehicle.
• Ability to perform daily territory travel and associated physical activities, including walking, climbing stairs, bending, reaching overhead, and intermittent repetitive lifting up to 40 pounds.
• Ability to meet the state motor vehicle vision requirement and work with internal and external customers in new environments and adverse conditions.
• Ability to work with diverse groups, interact with medical practitioners and business partners, and manage stress and conflict in a competitive environment.
• Ability to learn and retain complex material, pass tests on product and disease knowledge, and deliver clear, effective, accurate, and compliant verbal presentations to physicians.
• Ability to work at least 40 hours per week with morning and evening flexibility and in a self-directed work environment.
• Ability to engage customers remotely and deliver clear, compliant presentations through video, phone, and digital media.
• Eligibility and authorization under applicable U.S. Export Laws to be employed by the company and receive technology required for the position.

Nice To Haves

• Bachelor's degree from an accredited institution is preferred.
• Experience in the diabetes therapeutic area is preferred.

Responsibilities

• Develop and implement plans to maximize net sales of BIPI and co-promoted diabetes products in alignment with commercial leadership direction and company guidelines, policies, and directives.
• Use product knowledge and selling skills to influence targeted healthcare professionals to support promoted diabetes products and execute brand strategies with customers.
• Coordinate and maintain effective communication and cooperation with co-promotion partners and BIPI employees.
• Prepare pre-call plans, build discussions around customer needs and opportunities, develop customer networks, follow up promptly, and foster trust with customers.
• Use appropriate sales-training techniques to support customer decision-making and engage healthcare providers through personal and non-personal channels suited to their preferences.
• Identify top customer plans and discuss payer conditions, co-pays, and formulary access; work with Managed Care Area Managers and extended teams to support product access and formulary decisions.
• Deliver the continuation-of-care model, including discharge protocols, treatment algorithms, and disease management.
• Analyze territory and market information to optimize business plans and customer calls, monitor local market changes, and allocate resources such as samples, co-pay cards, speaker-program funds, and in-office meal funds.
• Adjust implementation plans, leverage opportunities aligned with territory and brand tactics, use analysis tools to plan and monitor activity and resource utilization, maintain customer and account records, and complete administrative duties and required sales training.
• Identify thought leaders, innovators, advocates, and trained speakers; develop speaker and advocate plans, manage programs and budgets within standards, and provide feedback and follow-up to speakers and attendees.
• Collaborate with customer-facing roles, including account and medical teams, to meet customer needs and deliver net sales objectives, including as account ownership transitions to account-based models.
• Conduct company business in compliance with applicable regulations and company policies and procedures, promptly report observed violations, and maintain high ethical and professional standards.
• Conduct remote customer engagements and deliver compliant sales presentations using video conferencing, telephone, and digital media applications.

Benefits

• The company describes competitive compensation and benefit programs and support for a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed