PCP/Endo Business Specialist - Alpharetta, GA

Boehringer Ingelheim • Alpharetta, GA

6h

About The Position

The PCP/Endo Business Specialist develops and implements territory plans to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products, in alignment with commercial leadership direction and company guidelines, policies, and directives. The role engages targeted healthcare providers and community hospitals and may also support teaching, federal, and military hospitals, managed healthcare facilities, group purchasing organizations, integrated delivery networks, and other healthcare organizations.

The specialist uses product knowledge and selling skills to influence healthcare professionals, deliver brand strategies, and coordinate customer engagement through personal and non-personal channels. The role develops customer relationships, manages territory resources and programs, collaborates with co-promotion partners and customer-facing teams, and monitors market conditions and business performance. It also requires compliance with applicable regulations and company policies, completion of sales training and administrative responsibilities, and maintenance of high ethical and professional standards.

The position involves daily travel throughout the territory, including visits to offices, hospitals, and clinics, with periodic overnight travel for training and meetings. Employees must be able to work at least 40 hours per week, with morning and evening flexibility to accommodate physician schedules and speaker programs. The role includes live and remote customer engagement and requires eligibility and authorization under applicable U.S. export laws.

Requirements

• A bachelor's degree from an accredited institution is preferred.
• For the PCP/Endo Business Specialist requirements, at least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• For the External PCP/Endo Business Specialist requirements, at least five years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• A history of successful performance and meeting expectations for the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, including possible overnight travel.
• Must reside in the territory or be willing to relocate, subject to exceptions granted by senior sales leadership.
• Valid driver's license and acceptable driving record.
• Authorization and ability to drive a company-leased vehicle or authorized rental vehicle.
• Ability to work with external and internal customers and with diverse groups, including medical practitioners and business partners.
• Ability to manage stress and conflict associated with gaining physician access in a highly competitive environment, and comfort working in new environments and adverse conditions.
• Ability to learn and retain complex material, pass tests demonstrating product and disease-related knowledge, and communicate information clearly, effectively, accurately, and in compliance with requirements.
• Ability to work at least 40 hours per week, with morning and evening flexibility as needed, and to function in a self-directed work environment.
• Proficiency in remote customer engagement and ability to deliver clear, compliant sales presentations using video conferencing, phone, and digital media applications.
• Understanding of how to build customer relationships that support live and virtual engagement.
• Must be eligible and authorized under U.S. Export Laws to be employed by the company and receive any technology required or made accessible in the role.
• Must meet the state motor vehicle vision requirement to operate a motor vehicle.
• Must be able to travel throughout the territory, walk, climb stairs, bend, lift items above head level, and intermittently perform repetitive lifting of up to 40 pounds.

Nice To Haves

• Experience in the diabetes therapeutic area.

Responsibilities

• Develop and implement a territory business plan to maximize net sales of BIPI and co-promoted diabetes products in accordance with commercial leadership direction and company guidelines.
• Use product knowledge and selling skills to influence targeted healthcare professionals to support promoted diabetes products.
• Execute brand strategies and deliver company sales and marketing messages appropriately to customers.
• Establish and maintain effective communication and coordination with co-promotion partners and BIPI employees.
• Prepare pre-call plans, build discussions around customer needs and opportunities, follow up accurately and promptly, and foster ongoing customer trust.
• Use appropriate sales training techniques to facilitate customer decision-making.
• Coordinate healthcare provider engagement through personal and non-personal channels according to customer preferences.
• Discuss payer environments, co-pays, and formulary access with customers; work with Managed Care Area Managers to generate and sustain product support on managed care organization formularies.
• Develop and influence an extended team to support implementation of managed care decisions.
• Deliver the continuation-of-care model, including discharge protocols, treatment algorithms, and disease management.
• Analyze territory information and local market conditions to optimize territory plans and customer calls.
• Plan and adjust allocation of samples, co-pay cards, speaker-program funds, and in-office meal funds; implement speaker management and advocate-development plans.
• Use supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records.
• Complete administrative responsibilities and all required sales training.
• Identify thought leaders, innovators, advocates, and trained speakers; develop speaker and thought-leader plans and manage programs and budgets within standards.
• Provide feedback and follow-up to speakers and attendees, and build networks among advocates and customer groups.
• Work effectively with account teams, medical teams, and other customer-facing roles to meet customer needs and sales objectives.
• Collaborate and communicate as customer needs evolve and account ownership transitions from traditional to account-based approaches.
• Conduct all company business in compliance with applicable regulations and company policies, promptly reporting observed violations.
• Maintain high ethical and professional standards in business dealings.
• Engage customers remotely using video conferencing, phone, and digital media, delivering clear and compliant presentations.

Benefits

• Competitive compensation and benefit programs.
• Support for a healthy working environment, meaningful work, mobility, networking, and work-life balance.
• Opportunities for international collaboration, visibility, and direct contribution to company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level