PCP/Endo Business Specialist - San Bernardino, CA

Boehringer Ingelheim • San Bernardino, CA

4h

About The Position

The PCP/Endo Business Specialist develops and implements plans to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products, in alignment with commercial leadership direction and company guidelines. The specialist works with targeted healthcare providers and community hospitals, and may also support teaching hospitals, federal and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks.

The role uses product knowledge and selling skills to influence healthcare professionals, execute brand strategies, coordinate with co-promotion partners, and engage customers through in-person and remote channels. It involves assessing customer and territory needs, supporting payer and formulary access, developing advocates and speakers, managing territory resources and programs, and collaborating with account, medical, and other customer-facing teams. The role requires compliance with applicable regulations and company policies, strong professional and ethical conduct, and completion of sales training.

The position involves at least 40 hours per week, travel throughout the territory, and flexibility for morning and evening customer schedules and speaker programs. Periodic overnight travel may be required. The employee must be authorized and eligible under applicable U.S. Export Laws to work for the company and receive technology required for the role.

Requirements

• For the PCP/Endo Business Specialist level: at least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or an equivalent field.
• For the Executive PCP/Endo Business Specialist level: at least five years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or an equivalent field.
• History of successful performance.
• Meets expectations for the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, which may include overnight travel.
• Reside in the territory or be willing to relocate, subject to exceptions granted by senior sales leadership.
• Valid driver's license and acceptable driving record.
• Authorization and ability to drive a company-leased or authorized rental vehicle.
• Ability to learn and retain complex material, pass tests on product and disease-related knowledge, and deliver clear, accurate verbal information to physicians in compliance with regulatory requirements.
• Ability to work with diverse groups, interact with medical practitioners and business partners, and manage stress and conflict in a competitive environment.
• Ability to work with both external and internal customers and to function in a self-directed work environment.
• Ability to meet physical demands that include walking, climbing stairs, bending, reaching above head, and intermittent repetitive lifting of up to 40 pounds.
• Ability to pass the state motor vehicle vision requirement.
• Eligibility and authorization under U.S. Export Laws to be employed by the company and receive technology required for the position.
• At least 40 hours per week, with morning and evening flexibility as necessary to meet physician schedules and coordinate evening speaker programs.
• Proficiency in remote customer engagement through video conferencing and the ability to build relationships that support live and virtual engagement.

Nice To Haves

• Bachelor's degree from an accredited institution is preferred.
• Experience in the diabetes therapeutic area is preferred.

Responsibilities

• Develop and implement a territory plan to maximize net sales of BIPI and co-promoted diabetes products in accordance with commercial leadership direction and company policies.
• Use product knowledge and selling skills to influence targeted healthcare professionals to support the use of promoted diabetes products.
• Execute brand strategies and deliver company sales and marketing messages appropriately to customers.
• Coordinate effectively with co-promotion partners and BIPI employees.
• Prepare pre-call plans, build discussions around customer needs, develop customer networks, follow up accurately and promptly, and foster trusted customer relationships.
• Use approved sales-training techniques to facilitate customer decision-making.
• Engage healthcare providers through personal and non-personal channels according to customer preferences.
• Identify priority customer plans and discuss payer environments, co-pays, and formulary access with customers.
• Work with Managed Care Area Managers and an extended team to generate and sustain product support on managed-care formularies and pull through managed-care decisions.
• Deliver the continuation-of-care model, including discharge protocols, treatment algorithms, and disease management.
• Analyze qualitative and quantitative territory information, optimize territory plans and customer calls, and monitor local market conditions.
• Allocate and manage resources such as samples, co-pay cards, speaker-program funds, and in-office meal funds; adjust implementation plans regularly.
• Use supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records.
• Complete administrative responsibilities and all required sales training.
• Identify thought leaders, innovators, and advocates; work with trained speakers; provide feedback and follow-up; and develop speakers and thought leaders.
• Manage programs and budgets within standards and build contacts and networks among advocates and customer groups.
• Collaborate with customer-facing roles, including account and medical teams, to meet customer needs and sales objectives, including as account ownership transitions to an account-based model.
• Conduct company business in compliance with applicable regulations and company policies, and report observed violations to management.
• Maintain high ethical and professional standards in all business contacts.
• Conduct daily travel throughout the territory, including visits to office buildings, hospitals, and clinics.
• Deliver clear and compliant remote sales presentations using video, phone, and digital media applications.

Benefits

• Competitive compensation and benefit programs.
• The position may be eligible for a role-specific discretionary bonus, relocation, and/or other compensation elements.
• The company supports a healthy working environment, meaningful work, mobility, networking, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed