PCP/Endo Business Specialist - San Bernardino, CA

Boehringer Ingelheim • San Bernardino, CA

2d • $117,800 - $192,000

About The Position

The PCP/Endo Business Specialist develops and implements plans to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products, following commercial leadership direction and company policies. The role works with targeted healthcare providers and community hospitals, and may also cover teaching, federal, and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks.

The specialist uses product knowledge and selling skills to influence healthcare professionals, communicate brand strategies, build customer relationships, and coordinate engagement through personal and digital channels. The role includes territory planning, payer and formulary discussions, resource and budget management, speaker and advocate development, collaboration with internal teams and co-promotion partners, and completion of sales training and administrative duties. All business must be conducted in compliance with applicable regulations and company policies, with high ethical and professional standards.

This position involves daily travel within the territory, including visits to offices, hospitals, and clinics, with periodic overnight travel for training and meetings. The employee must be able to work at least 40 hours per week, with morning and evening flexibility as needed, including for physician schedules and speaker programs. The position also requires remote customer engagement and compliant sales presentations through video, phone, and digital media. Applicants must be eligible and authorized under applicable U.S. Export Laws to work for the company and access required technology.

Requirements

• At least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent experience.
• History of successful performance.
• Meets expectations for the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, including possible overnight travel.
• Should reside in the territory or be willing to relocate; exceptions are subject to senior sales leadership approval.
• Valid driver's license and an acceptable driving record.
• Authorization and ability to drive a company-leased vehicle or authorized rental vehicle.
• Ability to work at least 40 hours per week with morning and evening flexibility as needed, and to function in a self-directed work environment.
• Ability to learn and retain complex material, pass tests on product and disease-related knowledge, and deliver clear, accurate, compliant verbal presentations to physicians.
• Proficiency in remote customer engagement using video conferencing, phone, and digital media applications.
• Ability to work with diverse groups, medical practitioners, and business partners, and to manage stress and conflict associated with gaining physician access in a competitive environment.
• Must meet the state motor vehicle vision requirement.
• Must be eligible and authorized under applicable U.S. Export Laws to be employed by the company and receive technology required for the position.

Nice To Haves

• Bachelor's degree from an accredited institution preferred.
• Experience in the diabetes therapeutic area preferred.

Responsibilities

• Develop and implement territory plans to maximize net sales of BIPI and co-promoted diabetes products in alignment with commercial leadership direction, guidelines, policies, and directives.
• Use product knowledge and selling skills to influence targeted healthcare professionals to support promoted diabetes products and deliver brand strategies and marketing messages appropriately.
• Build customer relationships by preparing for calls, understanding customer needs and opportunities, following up accurately and promptly, fostering customer networks, and using appropriate sales training techniques.
• Coordinate healthcare-provider engagement through personal and non-personal channels according to customer preferences, including remote engagement.
• Discuss payer environments, copays, and formulary access with customers; work with Managed Care Area Managers and extended teams to support product access and pull through managed-care decisions.
• Deliver continuation-of-care approaches, including discharge protocols, treatment algorithms, and disease management.
• Analyze territory and market information to optimize business plans and customer calls, monitor local market changes, and adjust implementation plans as needed.
• Plan and optimize the allocation of samples, copay cards, speaker-program funds, and in-office meal funds; use supporting tools to plan activity, monitor resource utilization, and maintain account and customer records.
• Identify thought leaders, innovators, advocates, and trained speakers; develop speaker and advocate plans, manage programs and budgets within standards, and provide feedback and follow-up to speakers and attendees.
• Collaborate with co-promotion partners, BIPI employees, account teams, medical teams, and other customer-facing roles to meet customer needs and sales objectives, including during transitions to account-based ownership.
• Complete administrative responsibilities and all required sales training.
• Conduct all company business in compliance with applicable regulations and company policies; promptly report observed violations and maintain high ethical and professional standards.

Benefits

• Competitive compensation and benefit programs.
• The position may be eligible for a role-specific discretionary bonus, relocation, and/or other compensation elements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed