PCP/Endo Business Specialist-Los Angeles, CA

Boehringer Ingelheim • La Canada Flintridge, CA

2d • $117,800 - $192,000

About The Position

The PCP/Endo Business Specialist develops and implements a plan to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products in alignment with commercial leadership direction and company guidelines, policies, and directives. The specialist works with targeted healthcare providers and community hospitals, and may also support teaching, federal, and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks.

The role uses product knowledge and selling skills to influence healthcare professionals, deliver brand strategies and sales messages, build customer relationships, and coordinate engagement through in-person and digital channels. It includes working with payer and formulary stakeholders, developing territory plans, managing resources and speaker programs, collaborating with customer-facing teams and co-promotion partners, and maintaining compliant business practices.

The position requires daily travel within the territory, with periodic overnight travel for training and meetings. Work involves at least 40 hours per week, with morning and evening flexibility as needed for physicians’ schedules and speaker programs. The specialist must be able to work independently, deliver accurate and compliant product information, and use video, phone, and digital tools for remote customer engagement. Physical demands include walking, stairs, bending, reaching, and intermittent repetitive lifting of up to 40 pounds. The employee must be authorized to work under applicable U.S. export laws.

Requirements

• A minimum of two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• History of successful performance.
• Meets expectations for the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, which may include overnight travel.
• Must reside in the territory or be willing to relocate, subject to exceptions granted by senior sales leadership.
• Valid driver's license and acceptable driving record.
• Authorization and ability to drive a company-leased vehicle or authorized rental vehicle.
• Ability to work at least 40 hours per week with morning and evening flexibility as needed, and function in a self-directed work environment.
• Ability to learn and retain complex material, pass tests on product and disease-related knowledge, and present information to physicians clearly, accurately, and in compliance with regulatory requirements.
• Ability to engage with diverse groups, medical practitioners, and business partners and manage stress and conflict in a competitive environment.
• Ability to meet the physical demands of daily territory travel, including walking, climbing stairs, bending, reaching, and intermittent repetitive lifting up to 40 pounds.
• Ability to meet the state motor vehicle vision requirement and work with internal and external customers in new environments and adverse conditions.
• Proficiency in remote customer engagement using video conferencing, phone, and digital media applications.
• Eligibility and authorization under applicable U.S. Export Laws to be employed by the company and receive technology required or made accessible for the role.

Nice To Haves

• Bachelor's degree from an accredited institution preferred.
• Experience in the diabetes therapeutic area preferred.

Responsibilities

• Develop and implement a territory plan to maximize net sales of BIPI and co-promoted diabetes products in accordance with company direction, policies, and guidelines.
• Use product knowledge and selling skills to influence targeted healthcare professionals to support promoted products and execute brand strategies and marketing messages appropriately.
• Complete pre-call plans, tailor discussions to customer needs, follow up accurately and promptly, and build trust and customer networks.
• Engage healthcare providers through personal and non-personal channels according to customer preferences, including remote video, phone, and digital engagements.
• Discuss payer environments, co-pays, and formulary access with customers; work with Managed Care Area Managers and other stakeholders to support products on managed-care formularies and implement continuation-of-care approaches.
• Analyze territory information and local market conditions to optimize business plans, customer calls, and resource allocation, including samples, co-pay cards, speaker-program funds, and in-office meal funds.
• Use supporting analysis tools to plan activity, monitor resource use, report activity, and maintain account and customer records; complete administrative responsibilities and required sales training.
• Identify and develop thought leaders, innovators, advocates, and trained speakers; manage speaker programs and budgets within standards and provide follow-up to speakers and attendees.
• Collaborate with co-promotion partners, BIPI employees, account teams, medical teams, and other customer-facing roles to address customer needs and meet sales objectives, including during account transitions.
• Conduct company business in compliance with applicable regulations and company policies; promptly report observed violations and maintain high ethical and professional standards.
• Travel throughout the territory to visit office buildings, hospitals, and clinics, and periodically travel overnight for training and meetings.
• Deliver clear, effective, and compliant product and disease-related information to physicians and customers in person and remotely.

Benefits

• Competitive compensation and benefit programs.
• The position may be eligible for a role-specific discretionary bonus, relocation, and/or other compensation elements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level