Business Development Specialist - Los Angeles

Fifth Third Bank • Virtual - California, CA

3d • $61,200 - $125,500 • Remote

About The Position

The Business Development Specialist is responsible for onboarding commercial and corporate clients to Fifth Third Bank’s Membership Advantage program and collaborating with human resource professionals to support seamless integration and employee engagement. The role builds client relationships, identifies financial needs, offers tailored banking solutions, and drives business growth through strategic initiatives.

The specialist manages a portfolio of Membership Advantage companies and organizations, serves as their ongoing relationship manager, and acts as a primary interface between the National Line of Business and other lines of business. The role also partners with internal bank specialists to align customer relationships with relevant expertise and supports the development of new and existing partnerships.

This position is virtual in California. The annual base pay range is $61,200–$125,500, and the position is eligible for incentive compensation. Fifth Third describes its rewards as including comprehensive benefits designed to support employees’ physical, financial, emotional, and social well-being; specific benefits are not detailed in the posting.

Requirements

• College degree or equivalent experience that provides strong business acumen.
• At least 3 years of successful business sales relationship experience.
• At least 3 years of demonstrated experience and knowledge of networking and prospecting sales techniques.
• Excellent project management and written, verbal, and presentation communication skills, including presenting to large groups and varied audiences.
• Ability to manage projects using prioritization, organizational, problem-solving, and teamwork skills.
• Self-discipline and self-motivation.
• Ability to understand retail policies and procedures and use good judgment in making sound decisions.
• Ability to present a professional image to the public and collaborate with, influence, and present to all levels of employees and management.
• Demonstrated ability to develop and execute strategies serving multiple customer or client segments across markets.
• Ability to multitask special responsibilities and additional projects, with flexibility.
• Strong written and verbal communication skills.

Nice To Haves

• Workplace banking experience.
• Excellent skills with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Previous experience with retail sales platform systems, including ACE and FNA.

Responsibilities

• Facilitate onboarding for corporate clients joining the Membership Advantage program.
• Build and maintain relationships with commercial and corporate clients and their human resources departments, understanding their financial goals and objectives.
• Identify opportunities to promote banking products and services, including loans, credit cards, and investment options.
• Provide financial planning advice based on clients’ needs and circumstances.
• Manage client portfolios, review account performance, send monthly reports, and schedule quarterly check-in meetings.
• Monitor industry trends and competitors’ offerings to position the bank’s products effectively.
• Resolve client inquiries and complaints promptly and professionally.
• Collaborate with Business Development Partners and other lines of business to develop new clients and manage existing relationships.
• Serve as ongoing relationship manager for Membership Advantage partnerships and manage a portfolio of participating companies and organizations.
• Act as the primary interface between the National Line of Business and other line-of-business relationship managers for developing and managing Membership Advantage partnerships.
• Assist with proposal generation and other customer communications.
• Attend and actively participate in One Bank meetings as defined by the partnership.
• Coordinate with internal partners, including Institutional Services, Wealth and Asset Management, Treasury Management, and Mortgage, to align customer relationships with appropriate expertise.
• Independently onboard new companies and organizations by proactively calling on bank prospects and clients within the National Line of Business.
• Use the Consultative Sales Process to identify employers’ financial service needs.
• Develop detailed plans to meet or exceed assigned sales and customer service goals.
• Complete required training on schedule, including training in small business sales, prospecting, networking, and product knowledge.
• Call on and partner with companies and organizations at the national level and above to offer Membership Advantage to their employees or members.

Benefits

• Comprehensive benefits programs designed to support employees’ and their families’ physical, financial, emotional, and social well-being.
• Incentive compensation eligibility based on company, line-of-business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level