Business Development Manager (Greater Los Angeles area)

Office Depot•Signal Hill, CA
•$49,100 - $87,700

About The Position

The Business Development Manager is responsible for acquiring new high-potential accounts for ODP and growing share of wallet in existing customers. The position builds relationships with decision influencers, decision makers, end users, buyers, and prospects through in-person sales activities such as networking, customer visits, and cold-calling. The role sells contracts and ODP products, including office-supply and non-office-supply categories, to generate long-term revenue and profitability. It also services existing customers, maintains accurate CRM records and work products, and develops business plans and sales strategies. This is a regional, field-based role covering the Greater Los Angeles area, with local travel and regular in-office collaboration at the Signal Hill, California office. The employee customarily and regularly travels within the assigned territory to meet customers and make sales, with little or no supervision. Compensation has a 50/50 mix of base salary and variable incentive; variable compensation is uncapped and based on sales performance. The role requires sales experience, strong analytical and communication skills, and the ability to multitask while maintaining customer satisfaction. The Business Development Manager is expected to collaborate with internal teams, continually develop their knowledge and skills, and provide management with regular updates and reports on account activity, forecasts, and customer feedback.

Requirements

  • High school diploma or equivalent.
  • Minimum 3–5 years of experience in a related field.
  • At least two years of B2B sales experience as a proven top performer exceeding revenue goals.
  • Solid relationship-building, negotiation, and closing skills.
  • Ability to conduct consultative analysis efficiently and provide recommendations.
  • Ability to multitask, manage deadlines, and adapt to change in a fast-paced environment.
  • Ability to learn and apply knowledge and thrive in a team environment.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Working knowledge of CRM tools such as Salesforce.com.
  • Effective written and spoken English communication skills with all levels of the organization.
  • Ability to read, write, speak, and understand English.
  • Ability to travel regularly within the assigned territory to meet customers.
  • Valid driver's license.

Nice To Haves

  • Bachelor's degree preferred, preferably in a business-related field.
  • Four years of B2B sales experience preferred.

Responsibilities

  • Acquire new high-potential accounts by identifying prospects and building relationships with decision influencers, decision makers, end users, and buyers.
  • Network, cold-call, travel to prospective customers, and present ODP offerings using the company's strategic pricing strategy.
  • Sell a broad portfolio of ODP products and solicit orders or contracts to generate long-term revenue and profitability.
  • Grow share of wallet in existing customers by selling more current products and expanding into additional product ranges and categories.
  • Coordinate with specialists as needed to support category penetration.
  • Service existing customer revenue and involve customer service or sales support as needed to maintain satisfaction and encourage further spending.
  • Own the integrity and accuracy of work products and customer data, and maintain customer information in ODP's CRM.
  • Create business plans and implement sales initiatives and strategies.
  • Meet or exceed assigned revenue goals and sales quotas.
  • Coordinate face-to-face meetings with key decision makers and develop long-term client relationships supporting renewals and upselling.
  • Consult with former clients to cultivate opportunities and develop tailored product solutions that highlight product benefits.
  • Build a sales network through calls, company visits, industry events, and peer relationships.
  • Provide regular management updates and reports on account activities, sales forecasts, and client feedback.
  • Support the company's operational safety culture by working safely and addressing potential hazards or concerns.

Benefits

  • 401(k)
  • Benefits package
  • Opportunities to move and grow within the organization
  • Potential eligibility to participate in an incentive program
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