Field Account Manager, Redi Carpet (Greater Los Angeles Area)

HD Supply•CA348 - Ontario (Redi Carpet)_FM, NY

About The Position

The Field Account Manager exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing short- and long-term sales strategies. The role drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. It requires operating a company or personal vehicle consistently for more than 50% of the average work week; selected candidates must have an acceptable Motor Vehicle Record (MVR). The position is based in a comfortable indoor work environment, includes frequent face-to-face customer visits, and typically involves overnight travel less than 10% of the time. The position independently manages sales and customer retention initiatives, plans and reports on sales activities, develops account pipelines, and applies sales strategies to achieve sales and margin goals. It uses Salesforce reporting and data analysis to identify territory growth opportunities and works with inside sales to support business development. The role may oversee projects and assignments and contribute to employees’ professional development, but does not have hiring or firing authority. The role typically requires a bachelor’s degree in a related discipline and 5–8 years of related experience, or a master’s degree and 3–5 years of related experience. Certification is required in some areas. Preferred qualifications include a bachelor’s degree in business administration or a related field, business-to-business sales experience using consultative or solution-based selling techniques, and Salesforce proficiency.

Requirements

Typically requires a bachelor’s degree in a related discipline and 5–8 years of experience in a related field, or a master’s degree and 3–5 years of related experience.
Certification is required in some areas.
Must have an acceptable Motor Vehicle Record (MVR).
Must operate a company vehicle or personal vehicle consistently for more than 50% of the average work week.

Nice To Haves

Bachelor’s degree in business administration or a related field.
Business-to-business sales experience, including consultative or solution-based selling techniques.
Proficiency with Salesforce.

Responsibilities

Manage sales and customer retention initiatives to improve sales performance, profitability, and customer satisfaction.
Plan, forecast, and report sales activities and competitive pricing tactics.
Create a strategic sales call schedule and conduct face-to-face customer visits to identify opportunities and increase revenue.
Promote value-added solutions and navigate customer objections and adversities.
Identify, develop, and maintain a pipeline of qualified, managed accounts to meet or exceed sales and margin plans using the designated customer relationship management tool.
Pursue new accounts through effective cold-calling strategies and territory prospecting.
Implement approved sales strategies to achieve sales outcomes and foster customer relationships.
Maintain industry-specific product knowledge and an understanding of specialized services to serve client accounts.
Use Salesforce reports and data analysis to identify territory sales and revenue growth opportunities.
Review the customer portfolio and take action on underperforming accounts.
Collaborate with inside sales to support business growth and development.
May plan, assign, monitor, and review project or assignment progress and accuracy, evaluate results, and contribute to employees’ professional development.