Field Account Manager, Redi Carpet (Chicago, IL)

HD Supply•Rosemont, IL

About The Position

The Field Account Manager exceeds sales and profit targets in an assigned territory by implementing sales and marketing programs and establishing short- and long-term sales strategies. The role drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. It requires consistent operation of a company or personal vehicle for more than 50% of the average work week. Selected candidates must have an acceptable Motor Vehicle Record (MVR). The position manages sales and customer-retention initiatives, plans and reports on sales activities and competitive pricing, and develops customer relationships through face-to-face visits and value-added solutions. It maintains a qualified account pipeline using the company-designated customer relationship management tool, uses Salesforce data to identify growth opportunities, reviews underperforming accounts, and collaborates with inside sales. The role operates independently on assignments, solves complex problems, and may oversee projects and contribute to employees’ professional development without hiring or firing authority. The work is primarily in a comfortable indoor area, with most time spent sitting and frequent opportunities to move about. Rarely, the position may require moving or lifting light articles. Overnight travel is typically less than 10% of the time.

Requirements

Typically requires a BS/BA in a related discipline, or an MS/MA with the applicable experience listed in the posting.
Typically requires 5–8 years of experience in a related field with a BS/BA, or 3–5 years with an MS/MA.
An acceptable Motor Vehicle Record (MVR) is required.
Consistent operation of a company or personal vehicle for more than 50% of the average work week is required.

Nice To Haves

Bachelor’s degree in business administration or a related field.
Business-to-business sales experience, including consultative or solution-based selling techniques.
Proficiency with Salesforce.

Responsibilities

Exceed sales and profit targets in the assigned territory through sales and marketing programs and short- and long-term sales strategies.
Secure profitable new accounts through industry research, networking, proactive prospecting, and cold calling.
Plan, forecast, and report sales activities and competitive pricing tactics.
Create a strategic sales call schedule and conduct face-to-face customer visits to identify opportunities, promote value-added solutions, address objections, and increase sales revenue.
Develop and maintain a pipeline of qualified, managed accounts to meet or exceed sales and margin plans using the company-designated customer relationship management tool.
Implement approved sales strategies and maintain industry-specific product knowledge and understanding of specialized services.
Use Salesforce reporting and data analysis to identify territory sales and revenue growth opportunities.
Review the customer portfolio and take action on underperforming accounts.
Collaborate with inside sales to support business growth and development.
Operate a company or personal vehicle consistently for more than 50% of the average work week and meet the acceptable MVR requirement.
May oversee projects and assignments by planning, assigning, monitoring, and reviewing work, and contribute to employees’ professional development.