PCP/Endo Business Specialist -Shreveport, LA

Boehringer Ingelheim • Shreveport, LA

1d

About The Position

The PCP/Endo Business Specialist develops and implements a territory plan to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products, in alignment with commercial leadership direction and company guidelines, policies, and directives. The role engages targeted healthcare providers and community hospitals, and may also work with teaching, federal, and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks.

The specialist uses product knowledge and selling skills to influence healthcare professionals, execute brand strategies, coordinate customer engagement across personal and non-personal channels, and support access to products through payer and formulary discussions. The role analyzes territory and market information, manages resources and programs, develops speaker and advocate networks, collaborates with internal teams and co-promotion partners, and fulfills administrative, training, and compliance responsibilities. Customer interactions may be in person or remote.

The position involves daily travel within the territory, including visits to offices, hospitals, and clinics, and periodic overnight travel for training and meetings. The schedule requires at least 40 hours per week and flexibility for morning and evening customer schedules and speaker programs. The employee must be able to work independently, meet stated physical and visual demands, and satisfy U.S. export-law eligibility and authorization requirements.

The posting also identifies an Executive PCP/Endo Business Specialist level, with the same general role conditions and requirements but a minimum of five years of relevant successful sales and/or marketing experience, rather than the two-year minimum stated for the PCP/Endo Business Specialist level.

Requirements

• For the PCP/Endo Business Specialist level: at least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• For the Executive PCP/Endo Business Specialist level: at least five years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• History of successful performance and meeting expectations for the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, which may include overnight travel.
• Residence in the territory or willingness to relocate; exceptions are subject to senior sales leadership approval.
• Valid driver's license and acceptable driving record.
• Authorization and ability to drive a company-leased vehicle or authorized rental vehicle.
• Ability to work at least 40 hours per week, with morning and evening flexibility as needed for physician schedules and evening speaker programs.
• Ability to function in a self-directed work environment and work with internal and external customers.
• Ability to learn and retain complex material, pass tests on product and disease knowledge, and deliver clear, effective, accurate, and compliant verbal content to physicians.
• Proficiency in remote customer engagement using video conferencing, phone, and digital media applications, and ability to build relationships for live and virtual engagements.
• Ability to meet physical demands including daily territory travel, walking, stairs, bending, reaching above head, and intermittent repetitive lifting up to 40 pounds.
• Ability to pass the state motor vehicle vision requirement.
• Ability to work with diverse groups, interact with medical practitioners and business partners, and manage stress and conflict associated with gaining access to physicians in a competitive environment.
• Comfort working in new environments and adverse conditions.
• Eligibility and authorization under applicable U.S. Export Laws to be employed by the company and receive technology required for the position.

Nice To Haves

• Bachelor's degree from an accredited institution is preferred.
• Experience in the diabetes therapeutic area is preferred.

Responsibilities

• Develop and implement a territory business plan to maximize net sales of BIPI and co-promoted diabetes products in accordance with company direction, guidelines, policies, and directives.
• Use product knowledge and selling skills to influence targeted healthcare professionals to support promoted diabetes products.
• Execute brand strategies and deliver company sales and marketing messages appropriately to customers.
• Establish and maintain communication, cooperation, and coordination with co-promotion partners and BIPI employees.
• Plan customer calls, identify stakeholder needs, build discussions around customer needs and opportunities, and provide timely follow-up while fostering trust.
• Engage healthcare providers through personal and non-personal channels according to customer preferences, including remote engagement where appropriate.
• Discuss payer environments, co-pays, and formulary access with customers; work with Managed Care Area Managers and extended teams to support products on MCO formularies and implement payer decisions.
• Deliver the continuation-of-care model, including discharge protocols, treatment algorithms, and disease management.
• Analyze qualitative and quantitative territory information and local market conditions to optimize territory plans and customer calls.
• Plan and adjust the allocation of samples, co-pay cards, speaker-program funds, in-office meal funds, and other resources.
• Use supporting analysis tools to plan activity, report and monitor resource utilization, and maintain account and customer records.
• Complete administrative responsibilities and all required sales training.
• Identify thought leaders, innovators, and advocates; develop speakers and thought leaders; coordinate diabetes speakers, and provide feedback and follow-up to speakers and attendees.
• Manage programs and budgets within standards, and build contacts and networks among advocates and customer groups.
• Collaborate with customer-facing roles, including account and medical teams, to meet customer needs and net sales objectives, including during transitions to account-based ownership.
• Conduct business in accordance with applicable regulations and company policies and procedures, report observed violations promptly, and maintain high ethical and professional standards.

Benefits

• Competitive compensation and benefit programs.
• Support for a healthy working environment, meaningful work, mobility, networking, and work-life balance.
• Opportunities to collaborate internationally and contribute to company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level