PCP/Endo Business Specialist- Tri-Cities (Richland, Pasco, Kennewick, WA)

Boehringer Ingelheim • Spokane, WA

1d • $117,800 - $192,000

About The Position

The PCP/Endo Business Specialist develops and implements a plan to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products, consistent with commercial leadership direction and company guidelines, policies, and directives. The role conducts business with targeted healthcare providers and community hospitals and may also support teaching hospitals, federal and military hospitals, managed healthcare facilities, group purchasing organizations, integrated delivery networks, and other organizations.

The specialist uses product knowledge and selling skills to influence healthcare professionals, deliver brand strategies and marketing messages, build customer relationships, and coordinate engagement through personal and non-personal channels. The role analyzes territory and market information, manages resources and programs, collaborates with co-promotion partners and customer-facing teams, and carries out all business in compliance with applicable regulations and company policies.

This position requires daily travel within the territory, with periodic overnight travel. The employee must work at least 40 hours per week, with flexibility for morning and evening customer schedules and speaker programs. The role includes remote customer engagements and requires the ability to deliver clear, compliant presentations through video, phone, and digital media. The position also has physical demands including walking, stairs, bending, reaching, and intermittent repetitive lifting of up to 40 pounds. Employment is contingent on eligibility and authorization under applicable U.S. export laws.

Requirements

• At least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• History of successful performance.
• Meets expectations for the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, potentially including overnight travel.
• Reside in the territory or be willing to relocate; exceptions require senior sales leadership approval.
• Valid driver's license and acceptable driving record.
• Authorization and ability to drive a company-leased vehicle or authorized rental vehicle.
• Ability to work at least 40 hours per week, with morning and evening flexibility to meet physicians' schedules and coordinate evening speaker programs, and to function in a self-directed work environment.
• Ability to learn and retain complex material, pass tests on product and disease-related knowledge, and communicate information clearly and accurately to physicians in compliance with regulatory requirements.
• Ability to work with diverse groups, interact with medical practitioners and business partners, and manage stress and conflict when seeking physician access in a competitive environment.
• Ability to meet the stated physical and visual demands, including passing state motor vehicle vision requirements, traveling throughout the territory, and intermittent repetitive lifting of up to 40 pounds.
• Eligible and authorized under applicable U.S. Export Laws to be employed by the company and receive technology required for the position.

Nice To Haves

• Bachelor's degree from an accredited institution is preferred.
• Experience in the diabetes therapeutic area is preferred.
• Proficiency in remote customer engagement and delivering presentations through video conferencing, phone, and digital media.

Responsibilities

• Develop and implement a territory plan to maximize net sales of BIPI and co-promoted diabetes products in line with company direction and policies.
• Use product knowledge and selling skills to influence targeted healthcare professionals to support promoted diabetes products and deliver brand strategies and marketing messages appropriately.
• Coordinate and maintain effective communication and cooperation with co-promotion partners and BIPI employees.
• Prepare pre-call plans, tailor discussions to stakeholder needs, build customer networks, follow up accurately and promptly, and foster customer trust.
• Engage healthcare providers through personal and non-personal channels according to customer preferences, using appropriate sales-training techniques to support customer decision-making.
• Identify customers’ key health plans and discuss payer conditions, copayments, and formulary access; work with Managed Care Area Managers and extended teams to support product access and pull through MCO decisions.
• Support continuation-of-care models, including discharge protocols, treatment algorithms, and disease management.
• Analyze qualitative and quantitative territory information and local market conditions to optimize territory plans and customer calls.
• Plan and adjust allocation of resources such as samples, copay cards, speaker-program funds, and in-office meal funds; use analysis tools to plan activity and monitor resource utilization and account records.
• Complete administrative responsibilities and all required sales training.
• Identify thought leaders, innovators, advocates, and trained speakers; develop speaker and advocate networks, manage programs and budgets within standards, and provide follow-up to speakers and attendees.
• Collaborate with account teams, medical teams, and other customer-facing roles to meet customer needs and net sales objectives, including during transitions to account-based ownership.
• Conduct company business in compliance with applicable regulations and company policies; promptly report observed violations and maintain high ethical and professional standards.
• Conduct daily travel throughout the territory to visit office buildings, hospitals, and clinics, and participate in periodic overnight travel for training and meetings.
• Engage customers remotely via video conferencing, phone, and digital media, delivering clear and compliant sales presentations and fostering relationships for live and virtual interactions.

Benefits

• Competitive compensation and benefit programs.
• The position may be eligible for a role-specific discretionary bonus, relocation, and/or other compensation elements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level