Territory Manager - Tri Cities, WA

Kestra Medical Technologies Inc.•Kennewick, WA

About The Position

The Territory Manager is responsible for independently securing new business and managing an assigned sales area, often remotely from Kestra’s main offices. The role contacts and consults with clients across a variety of clinical settings and is responsible for direct sales, training, ongoing product service and support, and assistance with the reimbursement process. The position manages the sales cycle from introduction through product delivery, develops trusted relationships with key accounts and stakeholders, manages the customer pipeline, and supports Kestra’s market strategies in collaboration with Sales and Marketing leadership. It also requires maintaining patient confidentiality, following company policies, and completing hospital credentialing requirements after an offer. This is a fast-paced field role involving frequent domestic travel by car and/or air, up to 90%. Extended hours may be needed based on business needs. The role has no supervisory responsibilities.

Requirements

At least 5 years of successful medical device sales experience.
At least 3 years of outside sales experience.
Bachelor’s degree from an accredited four-year college or university in Business, Sales, Marketing, or a related field, or an equivalent combination of education and professional experience.
Must reside in the assigned territory.
Ability to drive an automobile with a valid driver’s license and acceptable motor vehicle report.
Demonstrated strong business acumen.
Excellent written and verbal communication skills.
Familiarity with MS Office, including MS Teams.
Ability to achieve hospital system credentialing after an offer, including documentation of vaccination and immunization status, background check, drug screening, agreement to hospital policies and procedures, and online courses such as HIPAA, Bloodborne Pathogens, and Electrical/Fire Safety.
Ability to lift up to 40 pounds unassisted, including in and out of a vehicle.
Frequent domestic travel by car and/or air, up to 90%, is required.

Nice To Haves

Experience calling on Cardiologists, Electrophysiologists, Interventional Cardiologists, or Cath Lab settings.
Demonstrated understanding of the Durable Medical Equipment (DME) process flow.
Knowledge of the cardiac care landscape and customer decision-making processes.
Internal candidates without the required experience may be considered if they have demonstrated consistent performance aligned with sales expectations and served in a sales support role.

Responsibilities

Sell and provide ongoing support for Kestra products.
Meet or exceed quarterly and annual sales targets and performance-based objectives.
Develop trusted, professional, and ethical relationships with key accounts and stakeholders in the territory.
Prepare quarterly business plans and present them to Regional Sales Leadership.
Use budgeted expenses responsibly and follow Kestra policies and procedures.
Attend key exhibits and conventions as required.
Coordinate patient interactions with Clinical Advisors and the Customer Care team.
Provide timely feedback and information to appropriate internal stakeholders.
Work with Sales and Marketing leadership to implement market strategies.
Manage the sales cycle from product introduction through delivery.
Build long-term partnerships through sales calls and proactively maintain positive client relationships.
Manage the customer pipeline.
Respond to client issues and complaints.
Maintain records and sales data.
Adhere to the Pledge of Confidentiality and release patient information only as permitted and on a need-to-know basis.
Complete hospital system credentialing requirements after an offer, including required documentation, screening, policy review, and online courses.