Orthodontic Front Desk Scheduler - Tri-Cities

Virginia Family Dentistry•Prince George, VA

2d•$18 - $24

About The Position

Virginia Family Dentistry is hiring an Orthodontic Front Desk Scheduler to support its orthodontic office in the Tri-Cities area. The role focuses on maintaining and filling the doctor’s appointment schedule, coordinating patient appointments and follow-up, handling calls and office email, and keeping patient appointment information current. The employee may also assist other team members as needed. This is a non-exempt, hourly position. The stated pay range is $18–$24 per hour, depending on experience. Typical hours are 4.5 days per week, 8 a.m.–5 p.m.

Requirements

At least 1 year of orthodontic office experience.
Excellent communication skills.
Time-management skills.
Confidentiality.
Attention to detail.
Teamwork.
Ability to perform the described physical duties, including talking or listening regularly; standing, walking, using hands to finger, handle, or feel, and reaching frequently; and filing, lifting files, opening filing cabinets, and bending or standing on a stool as necessary.

Nice To Haves

Some clinical experience is preferred.

Responsibilities

Review the doctor’s daily schedule and fill open appointment times, monitoring schedule changes throughout the day.
Confirm and schedule appointments and follow up on unscheduled appointments.
Answer telephone calls and check office email daily.
Run necessary patient reports and make follow-up and treatment calls.
Ensure patient appointment information is up to date.
Assist other team members as needed.