Front Desk Coordinator (Pediatric/Orthodontic)

Premier Care Dental Management•Port Washington, NY

1d•Onsite

About The Position

Premier Care Dental Management is hiring a Front Desk Coordinator for Port Washington Little Smiles in Port Washington, New York. Front Desk Coordinators help shape the patient experience by providing welcoming, concierge-level service and supporting the practice’s front-office operations. The practice describes its environment as modern and designed for patient care and comfort, with a supportive culture that prioritizes health over sales and does not use production quotas. The position’s schedule is Sunday off; Monday 12:00 p.m.–7:00 p.m.; Tuesday 10:00 a.m.–6:00 p.m.; Wednesday 9:00 a.m.–6:00 p.m.; Thursday 9:30 a.m.–6:30 p.m.; Friday off twice per month; and Saturday 8:00 a.m.–2:00 p.m. The stated New York salary range is $18–$23 per hour.

Requirements

Prior reception and customer service experience.
A resume showing a consistent and stable employment history.
Exceptional organizational skills to manage multiple tasks efficiently.
Flexibility to adapt to varying schedules as required.
Strong verbal and written communication skills.

Nice To Haves

Prior healthcare experience is preferred.

Responsibilities

Warmly greet and welcome patients with a high level of concierge care.
Answer phones promptly and respond to messages.
Manage schedules by entering and confirming patient appointments.
Enter new patient records and update ledgers accurately using Denticon.
Collect co-payments and verify PPO/FFS insurance eligibility.
Respond to patient billing or financial inquiries and direct patients to the appropriate departments as needed.
Assist with various office duties as directed by the Practice Manager.