PCP/Endo Business Specialist-Los Angeles, CA

Boehringer Ingelheim • Los Angeles, CA

1d

About The Position

The PCP/Endo Business Specialist develops and implements a territory plan to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products, following commercial leadership direction and company guidelines. The role works with targeted healthcare providers and community hospitals, and may also support teaching, federal, and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks. The Executive PCP/Endo Business Specialist is a related higher-level option described in the posting, with a separate salary range and a five-year experience requirement.

The specialist uses product knowledge and selling skills to engage healthcare professionals, deliver brand messages, understand customer needs and payer considerations, and coordinate with co-promotion partners and other BIPI colleagues. The position includes territory planning and analysis, resource and program management, speaker and advocate development, customer engagement through in-person and digital channels, and accurate completion of sales and administrative requirements. All business must be conducted in compliance with applicable regulations and company policies, with high ethical and professional standards.

The role requires territory travel throughout the workday, periodic overnight travel, and at least 40 hours per week, with morning and evening flexibility to accommodate physician schedules and speaker programs. Specialists must be able to learn and communicate complex product and disease information accurately, work effectively with diverse customers and colleagues, and deliver compliant presentations both in person and remotely. Applicants must be eligible and authorized under U.S. Export Laws for employment and access to relevant technology.

Requirements

• Bachelor’s degree from an accredited institution is preferred.
• For the PCP/Endo Business Specialist role: at least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• For the Executive PCP/Endo Business Specialist role: at least five years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent.
• History of successful performance and meeting expectations for the key competencies required for the role.
• Proficiency in Excel, Word, Outlook, and database applications.
• Ability to travel, which may include overnight travel.
• Reside in the territory or be willing to relocate; exceptions are subject to senior sales leadership approval.
• Valid driver’s license and acceptable driving record; authorization and ability to drive a company-leased or authorized rental vehicle.
• Ability to learn and retain complex material, pass tests demonstrating product and disease knowledge, and accurately deliver clear verbal content to physicians in compliance with regulatory requirements.
• Ability to work with internal and external customers and diverse groups, interact with medical practitioners and business partners, and manage stress and conflict while seeking access to physicians in a competitive environment.
• Ability to work in a self-directed environment and demonstrate morning and evening flexibility to meet physician schedules and coordinate evening speaker programs.
• Proficiency in remote customer engagement and ability to build relationships that support live and virtual engagement.
• Must be eligible and authorized under U.S. Export Laws to be employed by the company and receive technology required for the position.

Nice To Haves

• Experience in the diabetes therapeutic area is preferred.

Responsibilities

• Develop and implement a territory business plan to maximize net sales of BIPI and co-promoted diabetes products in line with commercial direction, guidelines, policies, and directives.
• Use product knowledge and selling skills to influence targeted healthcare professionals to support the use of promoted diabetes products.
• Execute brand strategies and deliver company sales and marketing messages appropriately to customers.
• Build and maintain effective communication, cooperation, and coordination with co-promotion partners and BIPI employees.
• Prepare pre-call plans, build discussions around customer needs and opportunities, foster customer networks, and follow up accurately and promptly.
• Use appropriate BIPI sales training techniques to support customer decision-making and build ongoing customer trust.
• Coordinate healthcare-provider engagement through personal and non-personal channels according to customer preferences.
• Identify customer plans and discuss payer environments, co-pays, and formulary access; work with Managed Care Area Managers to support products on managed-care formularies and pull through decisions.
• Deliver the continuation-of-care model, including discharge protocols, treatment algorithms, and disease management.
• Analyze qualitative and quantitative territory information, optimize territory plans and customer calls, and monitor local market conditions.
• Plan and optimize allocation of samples, co-pay cards, speaker-program funds, and in-office meal funds; adjust implementation plans and leverage opportunities aligned with territory and brand tactics.
• Use supporting analysis tools to plan activity, report and monitor resource use, and maintain account and customer records.
• Complete administrative responsibilities and all required sales training.
• Identify thought leaders, innovators, advocates, and trained speakers; develop speakers and thought leaders, manage programs and budgets within standards, and provide feedback and follow-up to speakers and attendees.
• Initiate contact and network-building among advocates and customer groups.
• Work effectively with customer-facing roles, including account and medical teams, to meet customer needs and deliver net sales objectives; collaborate as account ownership shifts to account-based approaches.
• Conduct all company business in accordance with applicable regulations and company policies, immediately report observed violations to management, and uphold high ethical and professional standards.
• Travel throughout the territory to visit office buildings, hospitals, and clinics; periodically travel overnight for training and meetings.
• Engage customers remotely using video conferencing, phone, and digital media, and deliver clear, compliant remote sales presentations.

Benefits

• Competitive compensation and benefit programs.
• The position may be eligible for a role-specific discretionary bonus, relocation, and/or other compensation elements.
• The company describes support for a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level