PBX Operator (Relief)/Front Desk Associate - Wyndham Legacy Golf Resort
About The Position
Travel + Leisure Co. is seeking a PBX Operator/Front Desk Associate for Wyndham Legacy Golf Resort. The role helps make guests’ vacations memorable by providing a welcoming, friendly, and helpful experience from registration through checkout. Associates share information about the resort and nearby attractions, provide room-rate quotes, and reserve and confirm reservations. The schedule described is two days as a PBX Operator, Saturday and Sunday, with shifts beginning at 8:00 or 10:00 a.m. and ending at 4:30 or 6:30 p.m.; and three days at the front desk, with first- and second-shift availability open. The hourly wage is $17.75. Associates working 30 or more hours per week are offered a range of health and welfare benefits, with certain benefits potentially available to associates working fewer hours where required by law.
Requirements
- Professional appearance and a positive, can-do attitude.
- Excellent communication skills and the ability to read, write, and understand English.
- Ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash-handling procedures.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and strong organizational skills.
- Basic computer and office skills.
- Ability to work independently or with others as needed.
- Availability for the schedule described: two PBX Operator days on Saturday and Sunday and three front-desk days with first- and second-shift availability.
Nice To Haves
- Hotel hospitality front-office system knowledge.
Responsibilities
- Welcome guests and guide them through the registration process.
- Issue unit keys and provide information about the resort and area attractions.
- Process cash and credit card transactions according to established procedures.
- Balance cash receipts, perform bucket checks, and handle other cashiering and money-handling responsibilities.
- Complete guest check-out procedures and verify that charges and credits are correctly reflected in guest folios.
- Reserve and confirm reservations for individuals and groups.
- Provide guests with room-rate quotes.
- Respond to guest inquiries and concerns as quickly and completely as possible.
- Promote teamwork and quality service through daily communication and coordination with other departments.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Paid time off, depending on position
- Parental leave, depending on position
- Paid holidays, depending on position
- Paid volunteer time through Wish Day
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
