Payroll Implementation Specialist

Newtek One • ,

3d • $70,000 - $90,000

About The Position

Newtek Payroll & Benefits Solutions is seeking a Payroll Implementation Specialist to assist the SVP of Payroll with implementing and integrating iSolved products and onboarding new clients from existing payroll or HCM systems. The role works with clients and internal teams to implement full-service and standalone HCM solutions, streamline payroll processes, improve automation and efficiency, and transition newly implemented clients successfully to Client Services. The specialist helps keep projects on schedule, maintains project documentation, communicates progress and outstanding tasks, and provides Client Services with processing notes and training.

Requirements

• High school diploma or equivalent experience and at least 4 years of payroll experience in a complex environment, including multiple pay groups and pay cycles within a payroll service bureau (PSB).
• Strong influencing and closing skills.
• Extensive knowledge of federal and state payroll tax laws.
• Operating knowledge of at least two payroll/HCM systems, such as ADP Workforce Now, Workday, Paychex, or Ceridian.
• Excellent client relationship-building skills.
• Experience handling mid-to-large-size payrolls.
• Implementation and project management experience.
• Excellent knowledge of payroll and time systems, production environments, and implementation practices.
• Excellent professional oral, written, and presentation skills.
• Ability to maintain cooperative working relationships with all levels of management.
• Strong interpersonal skills and a positive attitude.
• Attention to accuracy and detail when processing information.
• Ability to manage multiple high-priority tasks, adjust to shifting priorities, and meet deadlines.
• Strong analytical and problem-solving skills.
• Self-directed and able to work with little supervision.
• Flexible and cooperative in fulfilling obligations.
• Ability to handle highly sensitive data with confidentiality and integrity.
• Excellent work ethic and desire to succeed.
• Proficiency with Windows-based applications, including Microsoft Office Suite; advanced Excel skills such as VLOOKUPs and pivot tables; and data import/export.
• Ability to work in a fast-paced environment, plan and execute tasks using sound judgment, meet deadlines, and communicate professionally.

Nice To Haves

• Bachelor's degree in accounting or a related field.
• Prior PSB experience, which may include B2B sales, account management, payroll implementation or conversion, or payroll client services.
• American Payroll Association certification (FPC or CPP).
• Experience with iSolved.
• Knowledge of relevant federal and state payroll taxes and legislation.
• Bilingual ability.

Responsibilities

• Collaborate with the Implementations team to keep projects on schedule and ensure management is informed of progress, outstanding requests, and tasks.
• Attend assigned implementation, sales, and payroll team meetings and participate verbally and in writing.
• Stay engaged with clients throughout implementation until they are successfully and accurately transferred to Client Services.
• Document implementation processes, maintain checklists and project plans, and store conversations, timelines, and plans in the Payroll Shared Drive.
• Implement Newtek (iSolved) HCM full-service and standalone solutions according to company guidelines and client expectations.
• Help clients streamline payroll processes and improve automation and efficiency.
• Work strategically with the implementation team to determine internal and external resources needed for client projects and identify ongoing improvement opportunities.
• Collaborate with Client Services to transition new clients to the service team.
• Provide Client Services Management with detailed processing notes and communicate with and train Client Services.

Benefits

• Competitive salary and performance-based bonus program.
• Comprehensive benefits package including medical, dental, vision, and supplemental benefits.
• 401(k) savings plan with employer match.
• Ongoing training in sales techniques, industry, and competitive landscape to support career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED