Payroll Data Exchange Consultant

Fidelity • Westlake, TX

7d

About The Position

The Data Exchange Consultant (DXC) is a member of the Data Exchange Implementation Team and coordinates new incoming and outgoing payroll data feeds between assigned clients and vendors. The role involves eliciting and collecting business requirements for assigned projects and assisting with solution creation, testing, and enablement. Consultants are aligned to a specific workgroup and support end-to-end project goals through key tasks that contribute to overall project success.

The WI Data Management / Data Exchange Implementation team aims to deliver an outstanding customer experience for plan and participant data processing and improve outcomes through proactive management of client data issues. The team supports initiatives that improve client data health and offers Fidelity defined contribution clients a more automated way to enter payroll data than manual uploads through PSW or spreadsheets.

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Onsite requirements currently vary by role and location and may evolve; the transition does not apply to fully remote roles. Fidelity will not provide immigration sponsorship for this position. Hiring may also be restricted by applicable laws and regulations concerning certain criminal histories.

Requirements

• Experience interacting with external clients and internal business partners.
• Demonstrated interpersonal and project management skills.
• Understanding of payroll and data file structures, including the ability to identify date issues or irregularities.
• Ability to build credibility and trust with diverse stakeholders.
• Ability to work collaboratively under management direction or independently.
• Ability to communicate clearly in writing, avoid unnecessary technical jargon, and adapt tone to the audience.
• Ability to explain technical concepts in simple terms.
• Ability to prioritize multiple concurrent objectives and projects and make effective judgments about prioritization and time allocation.
• Self-starter who is self-managed, results-oriented, motivated, and able to work independently to deliver results.

Nice To Haves

• Operational experience.

Responsibilities

• Coordinate new incoming and outgoing payroll data feeds between assigned clients and vendors.
• Elicit and collect business requirements for assigned projects.
• Assist with solution creation, testing, and enablement.
• Support end-to-end project goals by completing key tasks relevant to overall project success.
• Help improve the health of client data through client-level initiatives and proactive management of data issues.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed