Implementation Payroll Consultant
About The Position
ADP is hiring an Implementation Payroll Specialist responsible for processing payrolls and special requests for an assigned client base. The role ensures the accuracy and integrity of data entered into the system for employee payroll and client billing, timely new-business implementations, and compliance with federal and state tax regulations. The position provides implementation services for PEO solutions using the TotalSource Implementation Methodology (TSIM), standardized processes, tools, and deliverables. It supports accurate and timely payroll setup and data entry, ensures a smooth transition to Payroll Operations, and provides client service and issue resolution throughout the implementation process. The role also produces reports, supports compliance activities, and works with internal operations and implementation teams to achieve quality, on-time payroll starts.
Requirements
- Bachelor’s degree in Business Administration, or equivalent education and experience.
- Previous payroll-processing experience.
- One to two years of experience in a relevant industry, as an HRIS practitioner, and/or with system implementations.
- Strong knowledge of industry-equivalent products, services, and tools.
- Minimum typing speed of 50 words per minute.
- Minimal 10-key experience.
- Working knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Excellent organizational skills and the ability to multitask, prioritize work, and meet deadlines.
- Ability to work under stress.
- Detail-oriented, with accurate and detailed auditing skills.
- Effective oral communication skills and the ability to communicate with people at all organizational levels.
- Ability to analyze client requirements, resolve problems, and work collaboratively with colleagues and other departments.
Nice To Haves
- Preparation for a professional certification, such as PHR or CPP, is helpful.
Responsibilities
- Provide implementation services for PEO solutions in accordance with the TotalSource Implementation Methodology (TSIM), using standardized processes, tools, and deliverables.
- Use TotalSource tools and standards to produce accurate, error-free results in a timely manner.
- Complete data entry and wage information accurately and on time.
- Ensure data is properly coded for client billings and filings.
- Perform the functions needed to ensure a smooth transition to Payroll Operations.
- Respond to phone inquiries from clients, internal associates, and other departments, including questions about payroll and issues involving processing, invoicing, and direct deposits.
- Interact with clients and resolve payroll issues promptly using appropriate resources and channels.
- Issue manual checks when needed.
- Produce reports for clients and Implementation Management, including reports related to year-end and quarterly processing, W-2 tax forms, and client billing statements.
- Verify the accuracy of COG setup and follow SOX compliance regulations.
- Monitor Clarify cases and follow service-level agreements (SLAs).
- Work on no-pay reports and I-9 reports for compliance.
- Follow up on open items to ensure timely and effective closure throughout the implementation payroll process.
- Conduct accurate, detailed audits and support on-time payroll starts with quality.
- Communicate effectively with clients and service associates and collaborate with internal operations, implementation, 401K, regional, and divisional teams.
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What This Job Offers
Job Type
Full-time
