Implementation Payroll Consultant

ADP • Tempe, AZ

1d

About The Position

ADP is hiring an Implementation Payroll Specialist to process payrolls and special requests for an assigned client base. The role ensures the accuracy and integrity of data used for employee payroll and client billing, timely implementation of new business, and compliance with federal and state tax regulations.

The consultant implements PEO solutions using the TotalSource Implementation Methodology (TSIM), standardized processes, tools, and deliverables. The role supports clients and internal teams throughout implementation and helps ensure a smooth transition to Payroll Operations. It also involves handling payroll inquiries and issues, preparing reports, maintaining compliance, and meeting deadlines and service-level expectations.

Requirements

• Bachelor's degree in Business Administration, or equivalent education and experience.
• Previous payroll-processing experience.
• One to two years of experience in a relevant industry, as an HRIS practitioner, and/or with system implementations.
• Strong knowledge of industry-equivalent products, services, and tools.
• Typing speed of at least 50 words per minute.
• Minimal 10-key experience.
• Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.
• Excellent organizational skills and ability to multitask, prioritize, meet deadlines, and work under stress.
• Detail-oriented, with strong communication, telephone, problem-analysis, resolution, and client-service skills.
• Ability to work collaboratively across teams and communicate with people at all organizational levels.
• Ability to conduct client needs analysis and apply product, technical, and job knowledge.

Nice To Haves

• Preparation for professional certification, such as PHR or CPP, is helpful.

Responsibilities

• Provide implementation services for PEO solutions using the TotalSource Implementation Methodology (TSIM), including standardized processes, tools, and deliverables.
• Enter and verify data and wage information accurately and on time; ensure data is coded correctly for client billings and filings.
• Perform necessary functions to ensure a smooth transition to Payroll Operations.
• Respond to phone inquiries from clients, internal associates, and other departments, including questions about payroll and issues involving processing, invoicing, and direct deposits.
• Resolve client payroll issues promptly using appropriate resources and channels; issue manual checks when needed.
• Produce reports for clients and Implementation Management, including year-end and quarterly processing reports, W-2 tax forms, and client billing statements.
• Verify accuracy of COG setup and follow SOX compliance regulations.
• Monitor and clarify cases and follow service-level agreements.
• Work on no-pay reports and I-9 reports for compliance.
• Ensure timely, high-quality new-business payroll starts and follow up to close open implementation items effectively.
• Organize work by priority, meet deadlines, perform detailed audits, and communicate with clients and service associates.
• Work cross-functionally with operations groups, RIT members, Implementation, 401K, and regional and divisional support and management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level