Payroll, Benefits, & Accounts Receivable Coordinator

ASC•Indianapolis, IN

10d

About The Position

The Payroll, Benefits, & Accounts Receivable Coordinator supports employees through payroll program administration, employee file management, and benefits and employee-relations duties as assigned. The role also performs accounts receivable data entry, bank deposits, reconciliation, and resident trust administration. It processes resident billing, payments, and account adjustments while maintaining accurate financial and census records. The coordinator responds to billing inquiries from residents and families, assists with Medicaid applications, supports month-end closing, and provides backup administrative support. The position works with family members and billing agencies on financial assistance and helps deliver HR and payroll services to employees. American Senior Communities describes its C.A.R.E. values as Compassion, Accountability, Relationships, and Excellence. The organization has served customers since 2000 and operates more than 100 communities in Indiana.

Requirements

Previous office and payroll experience is preferred.
Associate degree or equivalent from a two-year college or technical school, or one or more years of related experience and/or training, or an equivalent combination of education and experience.
Proficiency in Microsoft Word and Excel.
Strong organizational skills and attention to detail.
Knowledge of Medicare and Medicaid regulations and billing guidelines; familiarity with UB04.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Friendly, professional demeanor with patience, empathy, active listening, and clear communication skills.
Ability to create a supportive, comforting, and engaging atmosphere for residents, families, and employees.
Ability to work as part of a team toward shared HR and payroll service goals.

Nice To Haves

Previous office and payroll experience.

Responsibilities

Assist with administration of payroll programs.
Manage employee files and provide support with benefits and other employee-relations duties as assigned.
Enter accounts receivable data, make bank deposits, perform reconciliations, and manage resident trust activities.
Process resident billing, payments, and account adjustments.
Maintain accurate financial and census records.
Respond to resident and family billing inquiries and assist with Medicaid applications.
Assist with month-end closing and provide backup administrative support.
Act as a liaison between family members and billing agencies regarding financial assistance.
Work collaboratively to provide HR and payroll services to employees.

Benefits

Access earnings before payday.
Employee referral bonus programs.
401(k).
Flexible spending account (FSA) program.
Free life insurance.
PTO exchange for pay programs.
Medical coverage advertised as low as $25.
Vision insurance.
Dental insurance.
Employee Assistance Program.
Workforce Chaplains workplace support.
Personalized Wellness Coaching.
Holiday pay.
Paid time off, with opportunities to earn additional PTO.
Employee discount programs for travel, retail, entertainment, food, and more.
Preceptors and mentorship programs.
Clinical and leadership development pathways.
Education partnerships with colleges and universities, including Ivy Tech and Purdue Global.
Financial assistance for continuing education.
Company-sponsored scholarship programs.
Tuition reimbursement.
Employee recognition events and monthly and annual awards.