Accounts Receivable Coordinator

NCCER•Alachua, FL

About The Position

The Accounts Receivable Coordinator manages customer accounts, collections, billing, and cash applications while supporting day-to-day accounting operations. The role serves as a point of contact for customers and internal departments, supporting timely invoicing and payment processing, account maintenance, accurate financial records, enterprise agreement tracking, reporting, reconciliations, audit preparation, and process improvements in NetSuite and other business systems. The position also provides support for Salesforce cases assigned to the accounting department and assists NCCER customers with invoices, systems, purchase orders, and account information. General accounting duties include preparing routine journal entries, supporting month-end close and annual financial audits, and maintaining supporting documentation.

Requirements

  • Associate degree in Accounting, Finance, or a related field, or higher; equivalent work experience is also accepted.
  • Experience with accounting or ERP systems.
  • Ability to thrive in a fast-paced environment, manage multiple priorities and projects, adapt to changing business needs, and meet deadlines.
  • Ability to maintain confidentiality and securely handle sensitive information.
  • Excellent communication, collaboration, and customer service skills for supporting internal and external customers.
  • Strong attention to detail, organizational skills, and commitment to accuracy.

Nice To Haves

  • NetSuite experience preferred.
  • Salesforce experience is a plus.

Responsibilities

  • Manage accounts receivable activities, collect outstanding balances, and maintain current customer accounts.
  • Generate, review, and distribute customer invoices and billing documents.
  • Process ACH and check payments and accurately post transactions in the accounting system.
  • Prepare and distribute accounts receivable aging reports and assist with collections.
  • Manage customer-specific and enterprise billing requirements and ensure compliance with contractual obligations.
  • Track enterprise agreement usage, monitor contract expirations, and review related billing activity.
  • Maintain customer account records and resolve invoice, payment, and account discrepancies.
  • Prepare documentation related to deposits, payments, and cash receipts.
  • Maintain cash balance tracking and support cash management activities.
  • Manage the AP-AR inbox.
  • Assist NCCER customers, process purchase orders, and update customer account information.
  • Assist with Salesforce cases assigned to the accounting department.
  • Assist NCCER customers with invoices and NCCER systems.
  • Validate business documentation and manage customer account information.
  • Manage accounting department mailboxes and respond to customer and internal inquiries.
  • Prepare and post routine journal entries accurately and on time.
  • Support month-end close by reconciling general ledger accounts, investigating discrepancies, and maintaining accurate financial records and supporting documentation.
  • Support the annual financial audit.
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