Accounts Receivable Coordinator

Mid-Atlantic Truck & Equipment•Easton, MD

3d•Hybrid

About The Position

Mid-Atlantic Truck & Equipment is seeking a dedicated, detail-oriented Accounts Receivable Coordinator for its corporate team in Easton, Maryland. The role supports the company’s credit and collections efforts in a fast-paced, team-oriented environment, using accounts receivable expertise, customer service, professional communication, relationship building, and problem-solving. The position has set in-office days on Tuesdays and Wednesdays at the Easton corporate office. A company laptop is provided for work outside the office, with additional in-office days as needed. The company describes itself as a manufacturer, wholesale retailer, and service provider of heavy trucks and equipment, with a service-driven culture focused on collaboration and customer success.

Requirements

At least 3 years of experience in customer service or managing customer relationships, focused on resolving inquiries and fostering positive client interactions.
At least 3 years of experience in accounts receivable, billing, or a related financial role.
At least 2 years of experience in cash applications, processing payments accurately and on time.
High school diploma required.
Proven experience managing customer portals, including accurate data entry, account updates, and efficient issue resolution.
Strong multitasking skills, attention to detail, and ability to prioritize effectively.
Excellent verbal and written communication skills, with a proactive approach to problem-solving and clarification.

Nice To Haves

Associate’s degree in accounting.
Proficiency in Microsoft Excel, including complex formulas, pivot tables, data analysis, and advanced spreadsheet functions.

Responsibilities

Manage and follow up on overdue accounts to ensure timely payment.
Process customer payments accurately and promptly using the ERP system.
Electronically deposit incoming checks to ensure timely availability of funds.
Generate and issue daily customer invoices accurately.
Maintain and update customer records, including address files.
Respond to customer inquiries, provide invoice copies, and resolve payment-related issues in a timely manner.
Collaborate with internal teams across departments and branches to achieve business objectives.
Provide customer service through phone and email correspondence.
Process daily mail and update addresses for returned mail.
Assist with additional tasks and special projects as needed to support team goals.

Benefits

Hourly pay of $22–$27, based on skills and experience.
80 hours of PTO in the first year, with increased PTO based on years of service.
8 hours of paid personal leave each year, separate from PTO.
Paid holidays.
Medical, dental, and vision coverage.
Company-funded HRA with up to $3,000 toward the medical deductible.
401(k) with company match of 50% of the first 8% contributed.
Company-paid basic life and AD&D insurance with $50,000 in coverage.
Company-paid short-term and long-term disability insurance.
Employee Assistance Program resources for employees and their families.
Company laptop for work outside the office.