Accounts Receivable Coordinator

Aston Carter•Northbrook, IL

6d•$23 - $28•Onsite

About The Position

The Accounts Receivable Coordinator manages the full accounts receivable cycle, from credit review and invoicing through cash application, collections, research, reconciliations, and reporting. The role supports cash flow and financial health through timely collections, accurate cash application, and reliable financial records, while partnering with customers and internal teams. This is a fully onsite, contract-to-hire position based in Northbrook, Illinois, within a family-owned global organization. The coordinator works closely with a small finance team, including another accounts receivable professional, accounts payable colleagues, and payroll and accounting staff. The workplace is described as close-knit, collaborative, professional, and relaxed, with an opportunity to contribute to the company’s growth. The position pays $23.00–$28.00 per hour. Benefits may be available subject to eligibility and may include medical, dental, and vision coverage; retirement savings; insurance; transportation benefits; an employee assistance program; and paid time off or leave.

Requirements

At least 5 years of hands-on accounts receivable experience managing the full AR process, including cash applications, collections, credit review, and reconciliations.
Strong cash application skills, including researching and resolving short payments, discounts, bank fees, and misapplied payments.
Proven collections experience contacting customers about past-due invoices and resolving payment issues by phone and email.
Experience researching and resolving customer account issues, including short payments, price discrepancies, credits, and delivery problems.
Experience setting up customer accounts in an ERP system, with attention to fields affecting invoicing and reporting.
Experience running customer credit checks using Dun & Bradstreet, Atradius, or similar credit reporting portals.
Ability to reconcile customer accounts in detail and record clear notes in customer profiles.
Familiarity with multiple customer portals for invoice uploads and account management.
Experience working with a large ERP system.
Strong attention to detail and ability to identify and correct misapplications, incorrect invoices, and other discrepancies.
Ability to think independently and proactively investigate issues rather than accepting information at face value.
Effective written and verbal communication skills for working with customers and internal stakeholders.
Ability to take ownership of the accounts receivable function, ask questions, take notes, and learn from mistakes.
Self-motivated, independent, proactive work style and willingness to drive continuous improvement.
Ability to manage deadlines and month-end receivables activities in a manufacturing environment.

Nice To Haves

Manufacturing industry experience, particularly with month-end processes and receivables management.
Experience in the flavor or fragrance industry.
Experience with Microsoft Dynamics D365 or similar ERP systems; exposure to D365 is described as highly valuable and experience with D365 or similar systems as strongly preferred.
Exposure to accounts payable processes.
Comfort using multiple online portals for invoicing and customer account management.
Strong analytical and problem-solving skills for variance analysis and process improvement.
Ability to collaborate across sales, finance, payroll, and accounting teams.

Responsibilities

Oversee the complete accounts receivable cycle, including cash applications, collections, credit review, and account maintenance.
Download and process bank information, including lockbox images and daily bank reports, and prepare daily and weekly check deposits.
Maintain customer records, including addresses, email information, direct deposit changes or additions, and W-9 forms.
Keep detailed notes on outstanding customer accounts and document research and resolution actions in customer profiles.
Prepare, review, and validate invoices for correct terms, pricing, and documentation.
Upload and download invoices through customer portals and manage customer account information in those portals.
Monitor accounts for delayed or missed payments and proactively contact customers about past-due invoices.
Respond to customer inquiries, research discrepancies, and resolve short payments, price differences, credits, and delivery-related issues.
Escalate delinquent accounts and resolve disputes professionally and promptly.
Perform month-end reconciliations, invoicing, aging reviews, accruals, and variance analysis.
Generate and analyze accounts receivable reports, including aging summaries and customer statements.
Collaborate with sales, finance, and other internal and external stakeholders to resolve billing and account issues.
Identify root causes of receivables process issues and recommend improvements to efficiency and accuracy.
Set up and maintain customer accounts in the ERP system, ensuring critical fields are accurate for invoicing and reporting.
Run customer credit checks using Dun & Bradstreet, Atradius, or similar tools to support appropriate credit terms.
Research and reconcile customer accounts, make necessary system entries, and document findings and actions.
Respond to emails and phone calls in a timely, professional manner.
Meet department deadlines and manage workload for month-end and ongoing operational needs.
File and organize customer documents after research to keep records thorough and accessible.
Take ownership of the AR process, investigate discrepancies and misapplications, and ensure issues are fully resolved.
Perform other accounts receivable and related duties as assigned.