Accounts Receivable Coordinator

Hinshaw & Culbertson•Chicago, IL

3d•Onsite

About The Position

The Accounts Receivable (AR) Coordinator is responsible for managing the firm's accounts receivables, ensuring efficient collection of outstanding client balances while maintaining exceptional client service and strong working relationships with attorneys, clients, and administrative staff. This position works closely with billing attorneys, practice group leaders and the management team to reduce aged receivables, improve cash flow, and support the firm's financial objectives. The ideal candidate possesses strong analytical and communication skills, along with knowledge in legal billing and collections within a large law firm environment.

Requirements

Minimum of 3–5 years of accounts receivable, collections, or legal billing experience.
Proficient in Aderant (CMS), ARCS/ODDR, and Microsoft Excel.
Experience supporting multiple attorneys or practice groups in a large, fast-paced organization.

Nice To Haves

Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
Prior experience in a law firm or other professional services environment strongly preferred.
Experience with electronic billing (eBilling) platforms and client billing guidelines preferred.

Responsibilities

Meet regularly with assigned attorneys to review aged receivables, prioritize collection efforts, and develop action plans.
Identify and help resolve problematic patterns and situations that may adversely impact billing and collections.
Monitor invoice status (e-billing and/or regular A/R) for clients and document A/R and unbilled inventory status in system.
Proactively follow-up with clients maintaining professional relationships, balancing assertiveness with courtesy to preserve a healthy ongoing relationship.
Collaborate with other client accounts teams to resolve delinquent account receivables issues.
Thoroughly document collections activity in appropriate databases and create collections calendar to handle client/attorney follow ups.
Perform routine data processing tasks and input relevant information into systems utilized to facilitate the collections processes.
Support special projects, reporting requests, audits, and process improvement initiatives.
Escalate high-risk or significantly aged accounts to Finance leadership with recommendations for next steps.
Timely address and submit necessary write-offs/refunds as required via firm workflows.
Maintain confidentiality of client financial information and adhere to firm policies and ethical standards.