Accounts Receivable Coordinator

Personify Health • Mokena, IL

2d • $24 - $28 • Onsite

About The Position

Personify Health created the first and only personalized health platform, bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives. At Personify Health, we value and celebrate diversity and are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Diversity inspires innovation, collaboration, and challenges us to produce better solutions. Diversity is our strength, and a catalyst in our ability to #changelivesforgood.

Requirements

• Advanced Excel skills and proficiency in other Microsoft Office applications.
• Ability to work effectively in a team environment.
• Proficient in financial and TPA systems: QuicLink, Javelina, GIAS, and El Dorado, NetSuite
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal abilities
• Ability to handle sensitive financial data with confidentiality
• Familiarity with billing procedures and financial documentation
• Must be able to remain in a stationary position 50% of the time.
• The person in this job needs to occasionally move inside the office to access office machinery, filing cabinets, and meeting facilities.
• Constantly operates a computer and other office productivity machinery, such as copy machine, computer printer, calculator, etc.
• Frequently positions self to maintain files in file cabinets.
• Frequently move boxes or equipment weighing up to 25 pounds.
• Must communicate information and ideas so others understand. Must be able to exchange accurate information in these situations.
• Must be able to observe details at close range.

Nice To Haves

• TPA experience preferred but not required.
• Previous health insurance industry experience preferred.

Responsibilities

• Responsible for client invoicing and set up activities, including but not limited to, new client invoice set up and rate configuration, existing monthly client invoices and renewals.
• Research client invoice inquiries and vendor payment discrepancies.
• Interdepartmental and external communication and support regarding invoicing.
• Set up and maintain client profiles in our secure portal and assist with troubleshooting issues.
• Prepare and issue invoices and account statements.
• Maintain and update accounts receivable records in multiple billing systems.
• Reconcile accounts and verify transaction accuracy.
• Keep accurate records.
• Process payments, refunds, and billing adjustments.
• Communicate with clients to resolve billing issues.
• Collaborate with finance and sales teams to ensure billing accuracy.
• Understand and document process and controls, systems, workflows, etc.
• Work with third party payment processors.
• Generate billing reports for management.
• Perform other job duties as required.
• Ensure compliance with financial regulations and company policies.

Benefits

• Competitive base salary and benefits effective day one
• Comprehensive medical and dental through our own health solutions
• Paid Time Off
• Mental health support
• Retirement planning
• Financial protection
• Professional development with clear career progression and learning budgets
• Mission-driven culture where diverse perspectives drive real impact on people's health

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed