Accounts Receivable Coordinator

Mid-Atlantic Truck & Equipment•Easton, MD

1d•$22 - $27•Hybrid

About The Position

Mid-Atlantic Truck & Equipment is seeking a dedicated, detail-oriented Accounts Receivable Coordinator to join its corporate team in Easton, Maryland. The role contributes to the company’s credit and collections efforts and uses accounts receivable expertise, customer service, professional communication, relationship-building, and problem-solving skills in a fast-paced environment. The position is part of a team-oriented, service-driven company that manufactures, wholesales, and services heavy trucks and equipment. The schedule is Monday through Friday, with set in-office days on Tuesdays and Wednesdays at the Easton corporate office. A company laptop is provided for work outside the office, and additional in-office days may be needed.

Requirements

At least 3 years of experience in customer service or managing customer relationships, focused on resolving inquiries and fostering positive client interactions.
At least 3 years of experience in accounts receivable, billing, or a related financial role.
At least 2 years of experience in cash applications, processing payments accurately and on time.
High school diploma.
Proven experience managing customer portals, including accurate data entry, account updates, and efficient issue resolution.
Ability to multitask, maintain attention to detail, and prioritize effectively.
Strong verbal and written communication skills and a proactive approach to problem-solving and clarification.

Nice To Haves

Associate’s degree in accounting.
Proficiency in Microsoft Excel, including complex formulas, pivot tables, data analysis, and advanced spreadsheet functions.

Responsibilities

Manage and follow up on overdue accounts to ensure timely payment.
Accurately and promptly process customer payments using the ERP system.
Electronically deposit incoming checks to ensure timely availability of funds.
Generate and issue daily customer invoices accurately and promptly.
Maintain and update customer records, including address files.
Respond to customer inquiries, provide invoice copies, and resolve payment-related issues in a timely manner.
Collaborate with internal teams across departments and branches to achieve business objectives.
Provide customer service through phone and email correspondence.
Process daily mail and update addresses for returned mail.
Assist with additional tasks and special projects as needed to support team goals.

Benefits

Hourly pay of $22–$27, based on skills and experience.
Monday–Friday schedule with set in-office days on Tuesdays and Wednesdays; additional in-office days may be needed.
Company laptop for work outside the office.
80 hours of PTO in the first year, with additional PTO accruing as years of service grow.
Eight additional paid personal-leave hours each year, separate from PTO.
Paid holidays.
Medical, dental, and vision coverage.
Company-funded HRA of up to $3,000 toward the medical deductible.
401(k) with a company match of 50% of the first 8% contributed.
Company-paid basic life and AD&D insurance with $50,000 in coverage.
Company-paid short-term and long-term disability insurance.
Employee Assistance Program (EAP) resources for employees and their families.