Accounts Receivable Coordinator

Aston Carter•Northbrook, IL

19h•$23 - $28•Onsite

About The Position

The Accounts Receivable Coordinator manages the full accounts receivable cycle, from credit review and invoicing through cash application, collections, research, reconciliations, and reporting. The role supports cash flow and financial record-keeping while working with customers and internal teams to resolve billing and account issues. It is a contract-to-hire position based in Northbrook, Illinois, and is fully onsite. The pay range is $23.00–$28.00 per hour. The position is part of a small finance team in a family-owned, global organization. The team includes another accounts receivable professional, three accounts payable team members, and payroll and accounting colleagues. The work environment is described as close-knit, collaborative, professional, and relaxed, with long-tenured employees and plans for business growth. The posting describes medical, dental, vision, retirement, and other potential benefits, subject to eligibility and plan terms.

Requirements

At least 5 years of hands-on accounts receivable experience managing the full AR process, including cash applications, collections, credit review, and reconciliations.
Strong cash application skills, including researching and resolving short payments, discounts, bank fees, and misapplied payments.
Collections experience, including contacting customers about past-due invoices and resolving payment issues by phone and email.
Experience researching and resolving account issues such as short payments, price discrepancies, credits, and delivery problems.
Experience setting up customer accounts in an ERP system, with attention to fields affecting invoicing and reporting.
Experience running customer credit checks using Dun & Bradstreet, Atradius, or similar credit reporting portals.
Ability to perform detailed customer account reconciliations and record clear notes in customer profiles.
Familiarity with multiple customer portals for invoice uploads and account management.
Experience working with a large ERP system.
Strong attention to detail and ability to identify and correct misapplications, incorrect invoices, and other discrepancies.
Ability to think independently and proactively investigate issues rather than accepting information at face value.
Effective written and verbal communication skills for interactions with customers and internal stakeholders.
Ability to take ownership of the accounts receivable function, demonstrate curiosity, ask questions, take notes, and learn from mistakes.
Self-motivated, independent, proactive work style and willingness to drive continuous improvement.
Ability to manage deadlines and month-end accounts receivable activities in a manufacturing environment.

Nice To Haves

Manufacturing industry experience, particularly with month-end processes and receivables management.
Experience in the flavor or fragrance industry.
Experience with Microsoft Dynamics D365 or similar ERP systems; the posting describes this as strongly preferred or highly valuable.
Exposure to accounts payable processes.
Comfort working with multiple online portals for invoicing and customer account management.
Strong analytical and problem-solving skills for variance analysis and process improvement.
Ability to collaborate with cross-functional teams, including sales, finance, payroll, and accounting.

Responsibilities

Oversee the complete accounts receivable cycle, including cash applications, collections, credit review, and account maintenance.
Download and process bank information, including lockbox images and daily bank reports, and prepare daily and weekly check deposits.
Maintain accurate customer records, including addresses, email information, direct deposit changes or additions, and W-9 forms.
Record and maintain detailed notes on outstanding customer accounts.
Prepare, review, and validate invoices for correct terms, pricing, and documentation.
Upload and download customer invoices through customer portals and manage account information on those portals.
Monitor customer accounts for delayed or missed payments and contact customers about past-due invoices.
Respond to customer inquiries, research discrepancies, and resolve short payments, price differences, credits, and delivery-related issues.
Escalate delinquent accounts when needed and resolve disputes professionally and promptly.
Perform month-end activities, including reconciliations, invoicing, aging reviews, accruals, and variance analysis.
Generate and analyze accounts receivable reports, including aging summaries and customer statements.
Collaborate with sales, finance, and other internal and external stakeholders to resolve billing and account issues.
Identify root causes of accounts receivable process issues and recommend efficiency and accuracy improvements.
Set up and maintain customer accounts in the ERP system, ensuring critical fields are correctly entered.
Run customer credit checks using tools such as Dun & Bradstreet and Atradius to support appropriate credit terms.
Reconcile customer accounts after researching issues, make necessary system entries, and document findings and actions in customer profiles.
Respond to emails and phone calls in a timely and professional manner.
Meet department deadlines and manage workload for month-end and ongoing operational requirements.
File and organize customer documents after completing research.
Investigate discrepancies, misapplications, and short payments and ensure issues are fully resolved.
Perform other accounts receivable and related duties as assigned.