Payments-Digital Onboarding Lead-Product Executive Director
About The Position
As a Product Director within Digital Onboarding & Servicing, you lead innovation by developing products and features that delight customers. You use advanced product capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that inspires cross-functional teams to create solutions addressing customer needs. The role defines product roadmaps, builds a high-performing team, and drives business impact through digital client solutions. The position is subject to Section 19 of the Federal Deposit Insurance Act; an employment offer is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.
Requirements
- At least 8 years of experience or equivalent expertise delivering products, projects, or technology applications.
- Extensive knowledge of the product development life cycle, technical design, and data analytics.
- Proven ability to influence adoption of product life-cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
- Experience driving organizational change and managing stakeholders across multiple functions.
- Strong communication skills across all levels and proven cross-team collaboration.
Nice To Haves
- Recognized thought leader within a related field.
Responsibilities
- Manage key stakeholder relationships, understand business objectives, and represent product strategy and progress updates.
- Oversee product roadmap, vision, development, execution, risk management, and business growth targets.
- Lead the product life cycle through planning, execution, and future development; adapt continuously, develop products and methodologies, manage risks, and achieve business targets for cost, features, reusability, and reliability.
- Coach and mentor the product team on solution generation, market research, storyboarding, mind-mapping, prototyping, product adoption strategies, and product delivery.
- Own product performance and invest in enhancements to achieve business objectives.
- Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
