Senior Associate, Product Manager - Digital Onboarding - (Business Cards & Payments)

Capital One • McLean, VA

1d

About The Position

Capital One’s Business Cards & Payments team is seeking an ambitious, analytical, and detail-oriented Senior Associate Product Manager to help lead its Onboarding Personalization initiative, which aims to improve user engagement, retention, and satisfaction. The role partners with engineering, design, and data science teams to build and scale a Personalization Engine, using user intent data, behavioral insights, and customer segmentation to tailor onboarding journeys to users’ goals and needs.

The position offers the opportunity to develop product management skills across human-centered design, business focus, technology, and transformational leadership. The Product Manager will help define acceptance criteria, break down epics into features and user stories, prioritize roadmaps, assess product hypotheses with data, research and develop features in an agile environment, and communicate product roadmaps and outcomes to stakeholders. Capital One is particularly interested in candidates who have demonstrated an aptitude for AI, including through personal projects, AI-enabled development tools, or automations using AI agents.

Requirements

• Bachelor’s degree or military experience.
• At least 1 year of product management experience, or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.

Nice To Haves

• Bachelor’s degree in computer science or engineering.
• 1+ years translating business strategy or analysis into consumer-facing digital products.
• 1+ years of experience working on core product platforms that power digital experiences.
• 1+ years working with cross-functional teams as a product owner in an agile development process.
• Demonstrated interest and aptitude for AI, such as incorporating AI into personal projects, exploring AI-driven development environments, or building automations using AI agents.

Responsibilities

• Partner with technology teams to develop comprehensive acceptance criteria and identify when additional research is needed to inform future feature design.
• Break down business epics into features and user stories, guiding teams toward the minimum viable product for valid feature tests.
• Use hypothesis-driven assessment of data to ensure products and features address business needs.
• Own and prioritize feature development roadmaps while ensuring required processes and procedures are followed to manage risk.
• Conduct research and develop features using new and evolving technology in an agile environment.
• Collaborate with designers, technologists, data scientists, and subject-matter experts to build solutions for customers.
• Develop product platforms for customers while considering technology trends and architecture strategy.
• Participate in cross-functional forums and build trusted relationships with technology teams, designers, internal stakeholders, and partner teams.
• Communicate a concise product roadmap that delivers business value and share it with stakeholders.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior