Payments-Digital Onboarding Lead-Product Executive Director
About The Position
As a Product Director within Digital Onboarding & Servicing, you lead innovation through the development of products and features that delight customers. You define product roadmap development, inspire a high-performing team, and drive business impact through innovative digital client solutions. You challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps cross-functional teams create solutions addressing customer needs. You oversee product vision, development, execution, risk management, business growth targets, and product performance. You guide the full product life cycle, adapt products and methodologies, and invest in enhancements that achieve business objectives. You also coach and mentor the product team and monitor market trends and competitors to identify opportunities for product differentiation. Employment offers are contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries, under Section 19 of the Federal Deposit Insurance Act. The company describes a competitive total rewards package, with compensation determined by role, experience, skill set, and location. Eligible roles may receive commission-based pay or discretionary incentive compensation. Benefits and programs are subject to eligibility. JPMorganChase is an equal opportunity employer and provides reasonable accommodations for religious practices and beliefs, and for mental health or physical disability needs.
Requirements
- 8+ years of experience or equivalent expertise delivering products, projects, or technology applications.
- Extensive knowledge of the product development life cycle, technical design, and data analytics.
- Proven ability to influence adoption of product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
- Experience driving organizational change and managing stakeholders across multiple functions.
- Strong communication skills across all levels and proven cross-team collaboration.
Nice To Haves
- Recognized thought leader within a related field.
Responsibilities
- Manage key stakeholder relationships to understand business objectives and represent product strategy and progress updates.
- Oversee the product roadmap, vision, development, execution, risk management, and business growth targets.
- Lead the entire product life cycle through planning, execution, and future development; adapt continuously, develop products and methodologies, manage risks, and achieve business targets such as cost, features, reusability, and reliability to support growth.
- Coach and mentor the product team on solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery.
- Own product performance and remain accountable for investing in enhancements to achieve business objectives.
- Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation.
Benefits
- Competitive total rewards package.
- Commission-based pay and/or discretionary incentive compensation for eligible roles, paid as cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
