Product Director, Agentic Commerce & Payments-Executive Director

JPMorganChase • San Francisco, CA

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About The Position

The Payments & Global Banking Chief Data & Analytics Office (CDAO) partners across business, product, and technology teams to build trusted data foundations, AI capabilities, and platforms for Payments and Global Banking. The organization develops AI-powered products, agentic experiences, intelligent workflows, and operating models that support growth, improve client experiences, and accelerate innovation across the Commercial & Investment Bank.

As Product Director, Agentic Commerce and Payments in JPMorgan Payments CDAO, you will lead the development of products and features for agentic commerce and payments. You will own product strategy and performance, guide the product life cycle, and work with engineering, risk, compliance, and other teams to deliver enterprise-ready solutions. You will also build and coach the product team, promote AI-forward practices, and identify opportunities for product differentiation and business growth.

This position is subject to Section 19 of the Federal Deposit Insurance Act. An employment offer is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Requirements

• At least 10 years of experience or equivalent expertise in product management.
• Experience building and leading a team of product managers.
• Strong background in payments and commerce.
• Extensive knowledge of the product development life cycle, technical design, and data analytics.
• Proven ability to influence adoption of product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
• Experience driving organizational change and managing stakeholders across multiple functions.

Nice To Haves

• Familiarity with agentic commerce or agent-to-agent protocols.
• Deep knowledge of payment and commerce needs of middle-market and enterprise clients.
• Experience with both B2B and B2C products.
• Knowledge of the systems and steps involved in creating, executing, and fulfilling an ecommerce order.
• Exposure to international markets from a payments standpoint.
• Track record of building, evaluating, and using agents for personal or professional use.

Responsibilities

• Plan and own the development of agentic commerce products that help consumers, merchants, and their agents move money safely, securely, quickly, and cheaply.
• Develop build-partner-buy strategies to provide clients with end-to-end solutions.
• Oversee the product roadmap, vision, development, execution, risk management, and business growth targets for agentic commerce and payment products.
• Lead the product life cycle, including planning, execution, and future development, while adapting products and methodologies, managing risks, and meeting business targets for cost, features, reusability, and reliability.
• Partner with engineering, risk, compliance, and other teams to build support for and launch enterprise-ready solutions.
• Build, coach, and mentor the product team on best practices, including AI-forward working, prototyping, and analytic strategies.
• Own product performance and invest in enhancements to achieve business objectives.
• Monitor market trends, conduct competitive analysis, and identify opportunities for product differentiation.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed